[ O U T S O U R C E D T R A D I N G S U R V E Y ]
Chart 2
year are Execution and Service Level Factors ( a new category added this year ), with both sitting at 6.67 . In third place is Trade Decision Support ( 6.63 ). Once again , another strong rating , yet even more interestingly perhaps is that , in a year where the majority of scores across all providers have been taking a slight downturn , this category has seen a fairly noticeable improvement . Increasing by 0.29 basis points since last year , this category also sits firmly above the global average ( up by 0.72 ). Looking at the spread of opinion in Chart 1 , an impressive 57 % rated the overall service from Meraki as Excellent . This could be attributed to its client-first approach , as a “ highly customisable solution oriented outsourced trading service , not the one size fits all traditional broker dealer model ”. It is clear that Meraki is doing something right and given their intention to stick with their current strategies , and its so-called ‘ differentiated model ’ we can expect to continue to see high scores rolling in next year as well . Results from Chart 2 further enhance the positive feeling with five of the nine categories – more than half – having been rated as either Excellent or Very Good . The benefit of Chart 2 , is it allows for a deeper dive into the scores seen in Table 1 . It is clear that clients are happy with the majority of service categories , and in fact it should be noted that when asked would you recommend this outsourced trading firm , 100 % responded that they definitely would recommend Meraki Global Advisors to their peers within the industry . It has been a fantastic year for Meraki , with one client describing it as “ the Cadillac model ”. In fact , praise was heaped on : “ No traditional outsourced provider that I have used or done due diligence on compares . They are like having a best-in-class 24-hour global trading desk inhouse ”.
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