[ O U T S O U R C E D T R A D I N G S U R V E Y ]
Chart 2
trend in ratings , moving to third place . It is , however , worth noting that clients are still happy with LSEG TORA , with this category still firmly sitting at Good this year . Taking a look at Chart 1 , over half of our respondents ’ rate LSEG TORA as Excellent ( 26 %) or Very Good ( 30 %). Last year , TORA was excited about its acquisition by LSEG , which would allow the firm to set itself apart from the crowd in the outsourced trading space – making it one of the “ only technology providers in the space now with market data , analytics and multi-asset capabilities ”, it stated . This positivity about LSEG ’ s acquisition is perhaps well founded . Taking a look at the scores in Chart 2 , both Client Services and Service Level Factors have half their respondents rating these categories as Excellent . In fact , across the board for every single category , LSEG TORA has been rated by over half of their clients as either Excellent or Very Good . There are a few areas which may need some focusing on in the coming 12 months , with Operations and Post-Trade ( 5.50 ) and Execution ( 5.30 ) both having room for improvement according to our respondents . Yet overall , the future looks positive , with 90 % of clients reporting that they would “ definitely recommend this outsourced trading firm to our peers in the industry ”. Looking to the future , LSEG TORA feels - like many of the providers in this report - that the change to T + 1 settlement in the US and Canada will be the main focus of the industry . LSEG TORA is also looking further afield at the impact T + 1 settlement will have on “ Asia-based asset managers and more specifically their middle-offices [ which ] is a current issue that should increase demand for outsourcing ”.
2024 // Outsourced Trading Handbook // 45