[ O U T S O U R C E D T R A D I N G S U R V E Y ]
Chart 2
look at spread of opinion , just under two-thirds of clients rated Jones as Excellent and a further 23 % rating them as Very Good . It is clear that our respondents are more than happy with the service provided by Jones . Looking at Chart 2 , we can see a greater breakdown of Jones ' results . Again , every category with the exception of IPO Process and Allocations , has over half of respondents rating them as Excellent . Taking the top spot is Cost vs Value , with 83 % believing that there is significant value in their relationship with Jones , which far outweighs the costs associated with them . This in part is due to its transparency when it comes to its fees and commissions , as well as providing insight into market pricing for other vendors . In close second place is Client Service and Relationship Management , with 69 % rating it Excellent , with praise for how “ Jones goes above and beyond to address any requests and answer questions ” as well as clients highlighting how responsive and helpful the provider is as a whole “ from front-office to management and back-office personnel ”. For Jones , outsourced trading is a service that goes beyond just execution , and in order to be seen as the best , providers need to focus and invest in their personnel . When it comes to outsourced trading , it is the people which are the “ key driver of this industry ,” the firm notes . Looking forward , JonesTrading intends to focus on transaction cost analysis ( TCA ) and making improvements when it comes to execution .
2024 // Outsourced Trading Handbook // 43