The Outsourced Trading Handbook 2024 | Page 36

[ O U T S O U R C E D T R A D I N G S U R V E Y ]

BNP Paribas

BNP Paribas
2024
2023
Global Average
Difference with Global
Coverage
5.91
6.33
6.21
-0.30
Execution
6.00
6.53
6.22
-0.22
Operations and Post-Trade
5.91
6.33
6.23
-0.32
Client Service and Relationship Management
5.91
6.47
6.28
-0.38
Trade Decision Support
5.64
6.20
5.91
-0.27
IPO Process and Allocations
5.20
-
5.33
-0.13
Onboarding
6.00
6.13
6.09
-0.09
Service Level Factors
5.73
-
6.16
-0.43
Cost vs Value
5.27
6.27
5.97
-0.70
Average
5.73
6.32
6.04
-0.31

It has been an eventful 12 months for BNP Paribas , with numerous changes defining its outsourced trading strategy . These have been influenced by an increase in competition and new players in the outsourced trading industry . With a strong focus on the US and Canadian markets and the move towards the T + 1 settlement cycle , it seems like changes have been plentiful . In line with the new T + 1 standards , BNP is looking to allow its clients to integrate execution and middle-office functions into a single end-to-end cycle – with order and processing resulting in trade on the same day . Of course , this isn ’ t the only change the bank has made over the last year , having extended its services to OTC derivatives instruments , adapting to insurers unit-linked needs and the market reach of its Matched Principal model . Overall , it would seem that BNP Paribas ’ clients are happy with their provider . Notably , over half of respondents rated BNP as either Excellent or Very Good ( 57 %) - See Chart 1 . In fact , when asked for additional comments , one respondent praised BNP for being

Chart 1
“ a solid partner … attentive to their customers ’ needs ”. When it comes to the overall average score , BNP sits just under the global average , with its category scores across the board , remaining strong . Taking the top spot jointly are Execution ( 6.00 ) and Onboarding ( 6.00 ), both rated Very Good ( 6.00 – 6.99 ). Execution has been praised by one client for recent updates – “ Broker / execution provider panel has been updated / increased
36 // Outsourced Trading Handbook // 2024