[ O U T S O U R C E D T R A D I N G S U R V E Y ]
Chart 1 |
Global Average 2024 |
Global Average 2023 |
Difference |
Coverage |
6.21 |
6.42 |
-0.21 |
Execution |
6.22 |
6.54 |
-0.32 |
Operations and Post-Trade |
6.23 |
6.36 |
-0.13 |
Client Service and Relationship Management |
6.28 |
6.55 |
-0.27 |
Trade Decision Support |
5.91 |
6.23 |
-0.32 |
IPO Process and Allocations |
5.33 |
- |
- |
Onboarding |
6.09 |
6.09 |
0.00 |
Service Level Factors |
6.16 |
- |
- |
Cost vs Value |
5.97 |
6.33 |
-0.36 |
Average |
6.04 |
6.36 |
-0.21 |
Chart 2
news , as seen in Chart 2 .
Taking a more in-depth look , we have broken the results down by their score . This year clients had a 7-point rating system in line with The TRADE ’ s historical rating system , with seven being the top score of Excellent , while one is the lowest score of Unacceptable . Respondents also have the option of selecting N / A which is not included in our calculations and therefore does not have a negative impact on the overall rating .
It will come as little surprise that Client Service and Relationship Management topped the scores – with well over half ( 57 %) rating this category as Excellent ( 7.00 ). Operations and Post-Trade are a close second ( 52 %) and Execution ( 50 %) comes third .
There are numerous reasons why an asset manager or hedge fund may look to outsource , so each year we ask respondents ‘ why ?’ with the opportunity to select multiple answers . As with last year , there is a clear consensus among our respondents that their main priority is to address operational ( in ) efficiency . In fact , this score has actually improved slightly since last year . Similarly , once again pursing growth while controlling cost takes the second place . Interestingly though , concerns regarding hiring relevant experience and talent has taken third place . This is a topic which has come up frequently post-Covid , while some of the talent has shifted towards the providers
2024 // Outsourced Trading Handbook // 33