September 2013
Orchards
Starfish Employee Incentive Program
Nominate star employees for their kindness and wonderful service to Orchards residents
Now through October, The Orchards at Foxcrest has instituted a new customer service program called the Starfish Employee Incentive program. Whenever a guest, resident, or other employee notices exceptional customer service, they can congratulate that individual by going to the front desk at any one of the three buildings and writing their name on a starfish slip and placing the slip in a jar. Each time an employee is caught being a star they will be entered in the drawing. On the last day of the month, names from each of the buildings will be compiled , and one name will be selected to win a $50 gift card. Here are some comments from the starfish slips: All Foxcrest Employees- “...We are so lucky to have so many who care.” From a Resident
News at the
Patricia“Found food for a resident’s family after dinner was served on Employee Picnic Day.”- From a resident