6. Incouragement and engagement are two skills that can be easily overused and loose its magnitude on the effect of the staff's motivation and morale. To know how to effectivey engage your staff at the proper time to get ultimate end result.
7. The know how of properly representing the data collected and the application processes that need to be implemented
WHY DID YOU START IN THE FIRST PLACE...?
implemented
to capture those extra market points share or shift consumers precpetions, whichever the case may be one needs to know what they are talking about.