24 Hours Inside the President’ s Bunker; 9 / 11 / 01: The White House Robert J. Darling, President & CEO, Turning Point Crisis Management-USA
Lt. Col. Darling retired from the United States Marine Corps in 2007 with just over twenty years of active-duty service. After an impressive early career piloting attack helicopters in Desert Shield, Desert Storm, and as a presidential pilot with Marine Helicopter Squadron One, he was handpicked in October 2000 to work for the White House Military Office, Airlift Operations Department. It was in this position that, during the attack of September 11, 2001, he supported the President, Vice President, and National Security Advisor in the underground President’ s Emergency Operations Center( PEOC) and witnessed unprecedented leadership and decision making at the highest levels of our government. Lt. Col. Darling chronicles these developments in his book: 24 Hours Inside the President’ s Bunker; 9 / 11 / 01: The White House, and shares the principles of crisis leadership and decision making with his audiences with an“ edge of your seat” presentation that’ ll take you from the moment the attack was realized, to the courageous decisions made to stop it, to the safeguards and policies our country now has in-place in an attempt to prevent it from ever happening again. This presentation is designed to ensure we, as a nation, never forget the events of 9 / 11 / 01, and to inspire all leaders to take the necessary steps within their power to protect and safeguard their employees, their organizations, and their communities.
This presentation is designed to familiarize you with specific roles and responsibilities of leadership during an incident and covers the tenets of crisis leadership to include Sensing, Decision Making, Meaning Making, Terminating, and Learning( SDMTL). This model enables leaders to recognize, organize, make decisions, recover, and learn from any crisis. The objectives of this Module will involve empowering leadership to:
�� What is crisis leadership and what are the key attributes of an effective crisis leader
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Course of Action Development
Decision Making and the use of the OODA Loop The Art of Crisis Communications
�� The Challenges of“ Authority” and“ Trust”
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Terminating and Learning
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