October 2017– THE MOTIVATOR – Page 19
African American Billionaire was Featured Presenter
at Customer Experience Summit in Nassau
African-American Billionaire
Michael V. Roberts Sr, Chairman and
CEO of The Roberts Companies
headquartered in St. Louis, Missouri
was the featured presenter at the
Customer Experience Summit at the
British Colonial Hilton in Nassau.
Spence Finlayson, Bishop of Motivation
and Bahamian International
Motivational Speaker and Corporate
Trainer partnered with Mr. Roberts for
the second time to put on this highly
acclaimed summit. Finlayson, who is
celebrating 30 years in business is the
Founder and CEO of
The Phoenix Institute
For Positive
Development &
Empowerment and has
conducted seminars and
workshops in over 22
Foreign countries in the
Caribbean, Central
America and The
United States.
Michael V. Roberts
Sr. is a visionary futurist , modern-day
capitalist who successfully built his St.
Master Motivator Spence
Finlayson to conduct Creative
Transformation Leadership
Seminar in Nassau
Spence Finlayson, Founder & CEO of The
Phoenix Institute For Positive Development &
Empowerment , a human resources development
firm locally based with a global reach, will be
conducting a brand new leadership seminar in
Nassau called Creative Transformation Leadership
Seminar on Thursday November 16th .
Finlayson, who is currently celebrating 30 years
in the personal development industry , said the ‘for
many creative leaders today who wants to stay at
the top , it means complete transformation of their
organizations s they gear up for new more
consultative relationships to compete with those
wishing to encroach on their turf . New structures ,
new process and new behaviors are required in
order to challenge old ways of working and lead
clients on new and exciting journeys.
The Phoenix Institute For Positive
Development & Empowerment leadership training
program is for participants at all levels of an
organization who want to make a real difference
..fast ! Some of the program outcomes are :
Fundamental change theories relevant to today’s
creative organization and cultures * Different types
of change ..evolutionary /transformational * The
emotional drives for resistance and support of
change . * An empathetic view of change leadership
* How organizational cultures impact organizational
performance to name just a few.
To register for this seminar please call 242-601-
6162 or by email at [email protected]
“When your world seems to
bein the lost and found and
everything is going wrong in
your life, don’t be dismayed
GOD will rescue you and
He will be your
Bridge Over Troubled
Waters.”
SPENCE FINLAYSON, AUTHOR OF PHOENIX RISING
Louis, Missouri based The
Roberts Companies into a
multi-million dollar, multi-
dimensional international
enterprise consisting of
real estate development,
television broadcasting,
wireless communications ,
broadcast towers, aviation,
hotel and theatre
ownership and
management consulting.
He has been featured on CNN, Fox, and
MSNBC and in numerous newspapers
and magazines like Forbes, Success,
Business Week, Commerce and Black
Enterprise.
Finlayson said “companies that
make customer experience a priority
generate significantly higher profits
than their competitors. The Customer
Experience Summit was a full day
session that was held on Friday, June
30th, at the Hilton, beginning at 9 am
and ending at 3pm. Over 40
participants from the public and private
companies in the Bahamas