Importance of Quality Training
An editorial note
Ultimately, a safer workplace is a happy
workplace plus its better to be safe than sued.
Do you hear me clear enough?
Why are continuous training and development
Scenario:
programs so important within Healthcare
Suppose your hospital has one Toshiba trained
Technology Management (HTM) ?
MRI tech within the facility and you've been
Training has always been an essential timepiece asked to bring in-house maintenance back. If a
to the successfullness of all managers and/or full service annual maintenance contract costs
organizations. HTM managers should fight to $150,000 each year and the cost of technician
get their technicians slots for training every year training is $10,000. Is it worth it?
in order to reform contract maintenance so your It has been argued that its not cost-effective for
department saves annual budget dollars. As a the organization to purchase this type of training
result, managers can effectively showcase your for just one unit. Would reducing the full service
departments
value
of
importance
to contract to a shared contract and cut the annual
organizational leaders!
costs by 50% be of any value? I've heard some
of my peers justifiy the disapproval to purchase
What does good training mean to you?
techncian training becuase of fear that once the
employee recieves training then he or she will
For healthcare organizations, training allows leave the organization for newer employment.
your company to value its technicians education While I will not argue that this has not happened
and show your willing to hire motivated people in the past to some managers, I will say that the
with the kind of outlook that matches your choice to anyone to leave your organization
organizational mission. Annual manufacturer stems much more than obtaining a new skill or
and/or third-party training as well as networking greed.
opportunities have shown to be highly effective
tools in the retention of good technicians. I would also argue that any money saved
Additionally, continuous training drives higher including training even for one MRI unit is
productivity for technicians. We can no longer warranted. You should draw up a legal contract
rely on individuals or colleges to fully train our stating the trained technician cannot seek or
employees on every piece of medical device obtain new employment until after one year
within your organization. In my humble opinion, otherwise he or she is legally obligated to pay
colleges should be expected to provide clinical back the cost of training. The bottom line is you
thoery and hands-on instruction but mainly to can cut a $150,000 contracted by 50% which
those medical devices that have the most usage the cost of training is paid in full the first 1.5
(i.e. defibrillator, electrosurge, infusion pump, months after training was recieved. Because
your a well-known boss that actively seeks
sterilizer, x-ray, vital signs, and more).
training the loyalty and long term job security
For technciains, training provided by any
you have established with your technicians
organization shows growth and better
cannot have a dollar value placed on it. Agree
performance that fosters loyalty. These are
or disagree?
organizations that you want to stay and work for;
no matter how small or large the organization.
Technicians who feel appreciated are
References:
consistently challenged through continuous
HR World. The Pros and Cons of Providing
training opportunities and do feel higher job
Employee Continuing Education." 7/18/15.
satisfaction. They are less nervous working on
the job and will make less mistakes resulting in http://www.hrworld.com/features/employeecontinuing-education-081808/
a safe patient and staff work enviroment.