The META Scholar Volume 2 | Page 24

TMS Case Studies Page 24 FTE Cont. Disclaimer is similar to a waiver of rights associated to statement or assertion being made to protect the author Additionally, other FTE hours must also be included within the calculation such as weekly or monthly meetings, supervisory or managerial hours, inservice training, equipment planning, technical surveys, equipment end-of -life or turn-ins, as well as any special projects, travel-time between devices or buildings, and administrative time [e.g. answering phones, faxing, on-call, organizing technical literature shelves, ordering/researching parts and supplies, etc...]. For example, let us say that two BMETs in our hospital are engaged in other multiple clinical operations such as patient safety and hazardous waste management, well then none of them cannot be exclusively committed to performing their daily routine tasks because other tasks have been assigned. So, if we had a centralized database that breaks down what devices we should be maintaining, what the inspections cycle frequencies are as well as how long of a time period each technician is suppose to spend performing scheduled maintenance then we can account for the time-spent in these other areas and then redirect our workers to be productive in the areas in which we hired them to do. The value-added benefit would be to improving the quality of workmanship 2, improving the safety of our patients and staff, as well as preserve the life of expensive electronics [become more conservative] and finally lower dollars on electronic waste by having the right amount of time per device-technician to do his or her task with greater than 95% efficiency. Disclaimer: The author does not recommend modifying any department FTEs but, you should develop a case study as a good support tool. In fact, FTEs should be modified according to your local policies and developed from accurate computed work flow maintenance system analysis. References: 1. Bureau of Labor Statistics, U.S. Department of Labor, Occupational Outlook Handbook, 2010-11 Edition, Medical Equipment Repairers, on the Internet at http://www.bls.gov/oco/ocos355.htm (visited March 24, 2012). 2. Lynch, Patrick. Top 10 Indicators of a Quality Biomed and Imaging Service Program. MD Publishing. 1 March 2010. Link http:// www.mdpublishing.com/article.aspx?ArticleID=399