The Magazine of Master Painters Australia Victoria/Tasmania V1 | Page 10

page 10

MEMBERREFERRALS

One of the most important contacts we have with potential customers is our referral system .
We currently average 500 referral requests a year .

MANLIFT HIRE PTY LTD

85 Williams Rd , Dandenong TEL : 1300 MANLIFT Tel : ( 03 ) 9792 9399 Fax : ( 03 ) 9792 9488 www . manlifthire . com . au
Manlift Hire Pty Ltd - One of the early pioneers in the Access Equipment Industry have had a commitment to quality of service since their inception in the early 1980 ’ s .
It is disappointing to receive feedback from potential clients that members that have been given referrals do not follow up on these calls . This is unprofessional behaviour and reflects on the association . For many years we have marketed the association as the first point of call for consumers when looking for a painter or requiring advice or information to assist them in painting their property so we need to act professional at all times .
We appreciate that due to members being very busy that you are not always able to fit these request in due to excessive work loads .
It is important that if you are not able to follow up on these calls that you either contact the potential client and explain the situation or you contact the office so as we can provide another member to quote on the proposed works .
MANLIFT HIRE CAN PROVIDE :
• Onsite evaluations
• Yellow Card - operator training
• Competitive pricing
• Quick & efficient delivery
• Wide range of access machines
As we have a number of members that do not require referrals , it is important that the office is notified if a member is looking for work .
A reminder to all members that if your current public liability has not been provided to the MPA office and / or a member is unfinancial they will not be considered for referrals .

page 10