The Locksmith Journal Sep-Oct 2013 - Issue 28 | Page 20

INDUSTRYNEWS SPONSORED BY ALDRIDGE SECURITY THE SMALL SHOP OWNER’S GUIDE TO ATTRACTING CUSTOMERS It can be hard enough at the best of times to make enough money to keep your small shop running. Supermarkets are expanding into all specialist areas but fortunately there are many consumers who still understand the importance of local, independent shops and enjoy using them. The on-going financial difficulties do not make things any easier for you to attract customers. You might have an existing customer base but should always be looking to increase this to turn over the most amount of money. So what can a small shop owner do to attract new customers? Flyers remain one of the cheapest and most effective ways in which companies can attract new business in your local area. Pick an area, perhaps a mile, say, of your shop and distribute a catchy, wellpresented flyer to people’s doors. Local free newspapers will have competitivelypriced flyer services – and you could be crafty and negotiate an advertisement as part of the package: local newspapers are under pressure from other rival forms of media these days, so it is worth a try! SPECIAL OFFERS & VOUCHERS Just telling people to come will not cut it, you must offer them a reason to try your shop – a special offer or money-off voucher should do the trick. This old-fashioned way of drumming up business is a percentages game; OK, many people will bin it without looking but even if a small number of people come to your shop then it will have worked. Use public announcement stores to put up posters advertising your new business too. If you ensure this stands out and offer a good deal, people should