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Borg Locks Wins National Award & Recognition for Innovation
» UPMINSTER-BASED BORG LOCKS was humbled and delighted to be named winner of the Guild of Architectural Ironmongers Company Innovation Award 2022 , highlighting companies which have demonstrated they are innovating through improved processes that deliver positive change to them , their customers or wider society . Managing Director John Hyslop said : “ Winning this award is recognition for all the hard work that our team puts into everything that they do . From the humble beginnings twenty-five years ago of one digital lock available in just two finishes , Borg Locks has continually and successfully grown their product range and customer base . Borg Locks has always focused on quality , usability , performance and the reliability of our locks to set us apart from the rest of the locks available on the market .”
Innovation with Easicode Pro
This patented system allows the digital keypad code to be changed easily in situ and quickly in just a matter of seconds . It was created when recurring customer feedback pointed to a particular digital lock bugbear for locksmiths and end users . Namely , the amount of time it took to remove a lock from a door just to change the keypad code . Historically , changing the code using removable pin code tumblers resulted in a number of ‘ return to vendor ’ issues .
Typical of Borg , they put their best people into solving the problem and it was Joe Charnley , now General Manager at Borg Locks who came up with the solution that has set the locks available from Borg streets ahead of their competitors – the Easicode Pro .
Joe commented : “ I can ’ t begin to imagine how much time and money Easicode Pro has saved both locksmiths and our customers since it was launched . It ’ s one of my proudest achievements during my time at Borg Locks and it ’ s been so successful that almost our entire range of digital locks now comes either with Easicode Pro as an option , or as standard .”
Since the introduction of Easicode Pro , Borg Locks has now seen the number of ‘ return to vendor ’ issues drop to zero , allowing them to further improve their customer service even further .
Uniqueness is inherent Another reason locksmiths and end users love Borg Locks so much is that over the years the company has focused on creating locks designed specifically for the required applications . Such as the Marine Grade Pro gate lock products , which feature robust push button keypads and a highly durable finish , designed to withstand the harshest external environments .
The team at Borg Locks is very proud to be wholly involved in the design and continual improvements of their products , and to directly oversee every detail of their lock production at the Borg Locks factory .
This means Borg Locks can be both creative and agile when responding to customer feedback , changes in the market or wider , global implications .
Their innovation in continually improving their products has led to Borg Locks being long admired leaders in the digital push button lock marketplace .
The impact of the pandemic News from our colleagues in the Far East about a highly infectious new form of ‘ flu ’ lead them to start early development work in late 2019 on a never-before-seen digital lock that would help to reduce the spread of many types of virus on high traffic touch surfaces .
Through extensive research and partnering with specialists , Borg Locks noted that copper had inherent 24 / 7 antimicrobial properties that could neutralise viral activity in under a minute and would never ever stop working during its lifetime .
And so , the Cu-Shield , the world ’ s first digital combination lock was created . It perfectly met the ‘ Hands , Face , Space ’ message being promoted by the government and the NHS in the fight against the coronavirus . Because the lock was made from a high copper content alloy and didn ’ t rely on the application of an antimicrobial spray like some other lock solutions , the copper-touch surface would never stop working to kill viruses and pathogens which landed on it .
Borg Locks may be celebrating a very successful 25 years in business in 2022 , but John has already indicated that the creative minds at Borg Locks are now focussing on new product launches in 2023 and beyond .
www . borglocks . com
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NOV / DEC 2022
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