» EVERYONE KNOWS THAT we all need to do things differently post-lockdown to be successful . At VBH we urge installers to sell on security , quality , features and guarantees , and move away from the price argument as much as possible . We at VBH have always seen it as an obligation to be more to our customers than purely their supplier of the best range of window and door hardware and ancillaries .
We took our first steps towards this in 2017 when we launched Q-secure , our comprehensive hardware guarantee that is offered by approved VBH customers , or their installer customers in the case of trade suppliers , to the consumer to help clinch a sale .
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During the quieter moments of lockdown we were thinking about how we can help our customers ride out what was sure to be a stormy time when they returned to work . One of things that we hit upon was to refresh the Q-secure guarantee to make it even more attractive .
But how have we refreshed what we already believed what was the best guarantee available ? Firstly , we have added more products to the approved products list , including the excellent ArTech tilt and turn system from our Italian partner AGB , and our own greenteQ ClearLIFT lift / slide door system . The general public is as keen as ever to invest in big ticket home improvement items such as patio doors , which is why
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Q-secure Network members have access to guaranteed bifold doors , inline sliders and now lift / slides . We call these our Lifestyle products .
We have updated the www . qsecure . co . uk website to be much more informative and are investing heavily to generate leads and enquiries through a number of channels for all in the Q-secure Network .
Lastly , and perhaps the headline upgrade for many , is the fact that we have increased the potential maximum pay out from £ 3250 with Q-secure original to £ 8000 with the new Q-secure PREMIUM .
Installers know that the products that they are selling are secure and get an extra sales tool to pull from their
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bag , and consumers get the peace of mind of knowing that the suppliers of their new hardware are so confident in the security of them that they offer the guarantee of major financial compensation if something goes wrong .
www . vbhgb . com
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