The Locksmith Journal Nov-Dec 2017 - Issue 53 | Page 74

74 • HINTS&TIPS PROUD SPONSORS OF THIS PAGE Marketing on a budget for locksmiths » » IN THE FIRST OF A SERIES OF IN- depth articles, Marina Logacheva, Marketing Director, of APECS looks at marketing on a budget for locksmiths. There is almost no other industry where marketing and digital marketing will be as important as in the locksmith industry. In fact, there are more than 14,800 searches per month for the locksmith in the UK alone. To make it more specific, people also search by location, for example “locksmith London” shows 1900 searches per month and locksmith Bristol 1000 searches. If you are a local locksmith it will be important to catch those searches and convert them to your website visitors and ultimately - clients! ‘make sure that you have a catchy name, logo and a website domain name’ In this series for Locksmith journal, we plan to share with you some ideas on free and low cost marketing tools that will boost your business in the every issues of The Locksmith magazine. You could also find some more Marketing tools on the apecs.co.uk page, in the Media folder. Before we start discussing various promotional ideas, let us make sure that you have a catchy name, logo and a website domain name. If you plan to serve your local area, then locksmith and “name of the area” domain name would be your best bet, as it will help to get better ranking on Google for people searching in your area. If, however, you plan to expand to various areas, than something a bit more general would work better. After you are confident with your name, your logo is a matter of a few days. A great place to get a good and inexpensive logo is fiverr.com, where designers on this creative platform can draw great logos at low prices: just check for “logo development” reviews when choosing the person for the job. WHO ARE YOUR KEY CUSTOMERS? Another important step before your marketing activity starts – think WHO are your key customers and WHAT are their needs/problems, which you can help to solve. Armed with this information, it will be easier to come up with really effective marketing ideas and campaigns to promote your business. Let us say that there are two major types of customers. On one hand there are individuals, looking for a quick fix, such as urgent property or car access. On the other hand, there are “corporate” clients, causally looking for the maintenance support in the building. Regardless of the target customer type, your website should be up and running. To set a new website up, check free DIY website builder tools, such as wix. com, weebly.com and SiteBuilder.com. Alternatively, if you own a website already, make sure that it is optimised for the mobile screen. Imagine, a person in the pouring rain on the street, trying to search on-line. They will be searching for a website that loads fast, opens easily on any phone screen (eg IOS, Android) and has all the key bits of information: contact details, reviews, possible prices. Now, imagine a maintenance manager in the school, they will possibly be searching for the locksmith from the desktop, they will need to have examples of case studies (what other school projects were accomplished) as well as contact details and so on. As you can see, everyone will be looking for the locksmith, but they will need slightly different information and approach to website building. So step one, make sure that you have a well-built website with relevant information. For mobile phone optimisation insights, check the Google Mobile Friendly Tool, which will show if your website is well optimised for mobile search on Google. For mobile screen size optimization, check browserstack.com and for your site loading speed insights, use Google Page Speed insights. If there LOCKSMITHJOURNAL.CO.UK | NOV/DEC 2017 Sponsored by ABUS are any issues – fix them as soon as possible. Step two should be dedicated to the research of the free tools available for your organic search relevance increase on Google. As a minimum, we suggest to register on Google My Business. This will help you to appear on Google maps when p