TRAINING • 59
A trusted locksmith with knowledge of all aspects of security is best placed to offer initial installation and continued service .
In addition to the installation locksmiths can also position themselves as a source of support and advice . This not only makes the initial installation more valuable but also ensures they are front of mind for future security upgrades and upselling opportunities . This can help to secure a recurring revenue stream as consumers sign up to service and eventually data plans .
Mul-T-Lock now offers locksmiths the chance to become Elmech Partners , which certifies their suitability to install the next generation of products and recognises the training they have undertaken . This is a powerful selling tool for both domestic and commercial installations , providing customers added peace of mind and placing locksmiths as a trusted advisor .
Although smart homes and connected devices are very much ‘ real ’ for homeowners , its influence on the commercial market should not be underestimated . It is important for the future professionalisation and stability of the locksmith industry that they are able to embrace these changes , but this will only be possible with the right product mix and most importantly training and support .
Mul-T-Lock has introduced a smart training course , which as well as covering its core elmech products also provides locksmiths with a better understanding of the market and how to make it work for their business . The course covers ; how locksmiths can generate revenue , how to sell elmech and smart products and the advantages of using Mul-T-Lock products ,
SMARTair , which provides wireless access control and a cost effective door management system , can also help locksmiths enter the connected devices and smart market . The system is fully scalable and allows administers to easily grant access or block user proximity credentials . See : ttps :// www . youtube . com / watch ? v = 7OwRsRZIY08
as well as practical training on software and products and a factory tour . At the end of the course participants can become recognised Elmech Partners , and receive continual support and training from Mul-T-Lock .
By investing the time to learn more about the latest advances in smart home technology and by stocking more smart security products , locksmiths place themselves in a prime position to be able to offer the products end users are demanding , which in turn will help them secure new sales and increase profits .
The rate of change and uptake of connected devices is , in part , being driven by ‘ millennials ’ and whilst this can seem removed from the reality of current decision makers , it should be recognised that they are the customers of the future . Locksmiths can start to introduce changes to their practice and boost their skillset now , which can ensure they are well prepared to meet the demands of the next generation of decision makers .
Although wireless communication can seem a million miles away from cutting and scheduling , ‘ smart ’ products themselves are within a field that is a natural fit for locksmiths .
The correct products , training and support means that locksmiths can future proof their businesses and benefit from new revenue sources .
Locksmiths can work with manufacturers to embrace and adapt to a fast changing market , making the most of the opportunities it will bring .
For more information on the smart training and products available from Mul-T-Lock , please visit :
www . mul-t-lock . co . uk or call for more details :
01902 364 200
LOCKSMITHJOURNAL . CO . UK | NOV / DEC 2016