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SECURITYSYSTEMS • 87 them and can ensure the ERA app , which controls our products , is compatible with the latest technology .”
The benefits of the Cloud also extend to the installer . If the customer needs help changing settings and doesn ’ t feel they can use the app on their own , they can share the app with the installer , who can make any setting adjustments remotely with no need to visit the customer – saving time and money for both installer and customer . In addition , ERA provides step by step installation videos via www . erahomesecurity . com along with customer service back up .
Kevin concludes , “ The connected home is here to stay - the smartware market will be worth £ 307 billion worldwide by 2020 - and now is the ideal time for locksmiths to get on board with the latest developments so that they are fully prepared for the demands of the consumer .”
DON ’ T BE TAKEN IN BY GOOD LOOKS
For locksmiths branching out into the world of smartware security , Tania Tams adds a word of caution ; “ Locksmiths have a reputation for expertise in the area of home protection and their knowledge enables them to know a good lock from a bad lock by its weight , finish and mechanics or even simply by looking at it .
“ There are many smartware products coming to market now , bombarding locksmiths with all singing , all dancing , glossy looking products that claim to be the best . Locksmiths can ’ t treat smartware security like they do the more traditional products and can ’ t simply choose one product over another by its styling and packaging because they don ’ t have the knowledge of the product ’ s inner workings .
“ For this reason , choosing an established , trusted security product provider is essential . By choosing smartware products from ERA , Locksmiths can rest assured that they have access to our technical support teams and our customers can get post-installation support from our advice line .
“ Training is also available for locksmiths who feel they ’ d benefit from it . All this backed up by over 175 years ’ experience in the market and a dedication to only providing products that are fit for purpose and fully researched and tested .”
For further information on any of the company ’ s wide range of security products , including its innovative smart home security suite , visit www . eraeverywhere . com or contact the sales team on 01922 490 000 or by emailing info @ eraeverywhere . com .
LOCKSMITHJOURNAL . CO . UK | MAY / JUN 2018 Sponsored by Insafe | Loksafe . co . uk | Insafe . com