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SECURITYSYSTEMS • 87 them and can ensure the ERA app, which controls our products, is compatible with the latest technology.”
The benefits of the Cloud also extend to the installer. If the customer needs help changing settings and doesn’ t feel they can use the app on their own, they can share the app with the installer, who can make any setting adjustments remotely with no need to visit the customer – saving time and money for both installer and customer. In addition, ERA provides step by step installation videos via www. erahomesecurity. com along with customer service back up.
Kevin concludes,“ The connected home is here to stay- the smartware market will be worth £ 307 billion worldwide by 2020- and now is the ideal time for locksmiths to get on board with the latest developments so that they are fully prepared for the demands of the consumer.”
DON’ T BE TAKEN IN BY GOOD LOOKS
For locksmiths branching out into the world of smartware security, Tania Tams adds a word of caution;“ Locksmiths have a reputation for expertise in the area of home protection and their knowledge enables them to know a good lock from a bad lock by its weight, finish and mechanics or even simply by looking at it.
“ There are many smartware products coming to market now, bombarding locksmiths with all singing, all dancing, glossy looking products that claim to be the best. Locksmiths can’ t treat smartware security like they do the more traditional products and can’ t simply choose one product over another by its styling and packaging because they don’ t have the knowledge of the product’ s inner workings.
“ For this reason, choosing an established, trusted security product provider is essential. By choosing smartware products from ERA, Locksmiths can rest assured that they have access to our technical support teams and our customers can get post-installation support from our advice line.
“ Training is also available for locksmiths who feel they’ d benefit from it. All this backed up by over 175 years’ experience in the market and a dedication to only providing products that are fit for purpose and fully researched and tested.”
For further information on any of the company’ s wide range of security products, including its innovative smart home security suite, visit www. eraeverywhere. com or contact the sales team on 01922 490 000 or by emailing info @ eraeverywhere. com.
LOCKSMITHJOURNAL. CO. UK | MAY / JUN 2018 Sponsored by Insafe | Loksafe. co. uk | Insafe. com