HARDWARE & SECURITY over 125 BSi certified Euro Cylinders . Burg-Wächter ’ s participation in these prestigious security initiatives underlines its commitment to producing high quality , effective and affordable security solutions that work for locksmiths and customers alike . This has been reinforced by the company winning leading industry awards for both its products and customer service , both in the UK and internationally .
Supporting infrastructure
Warehousing , logistics , product development and marketing are all part of the company ’ s developing plans to establish Burg-Wächter UK as a major brand in the UK .
Sterling Locks has always been based in West Yorkshire , with its initial premises located alongside Leeds Bradford Airport . The transition into Burg- Wächter UK meant the business outgrew this facility and in 2015 the company moved into bespoke premises on the Eurocam Technology Park , just outside of Bradford . The building boasts state of the art facilities that reflect the company ’ s ambition to continue to provide innovative security solutions .
A 140m 2 merchandised showroom allows customers to experience all of the Sterling and Burg-Wächter products first hand . There is also a dedicated testing laboratory to ensure products continue to meet and exceed high standards of quality and performance . The building is also home to customer support teams , offering both technical and sales support materials .
Rapid delivery has always been a key part of the Sterling service , but now Burg-Wächter products are really rolling too , with UK based stock , support and service . A sophisticated warehousing facility means Burg-Wächter UK is able to better coordinate products from the group ’ s five international manufacturing plants . In addition to increasing on-site stock capacity and efficiency , this provides faster access to products , allowing more customer orders to be fulfilled in a shorter timeframe . Burg-Wächter UK ’ s home allows it to match its expansion ambitions whilst maintaining existing customer service levels .
As part of its drive to increase its support services available to locksmiths , Burg- Wächter has recently introduced pinning and keying services for its DoorMinder range of Euro cylinders . Combined with its
training and sales materials , Burg-Wächter enables locksmiths to make the most of the growing security marketplace .
Family and community values
Despite its large size and international outlook , Burg-Wächter remains a family owned business ( 4th generation ) with strong family values , which are reflected in its philosophy that everyone should feel safe in their own home . The group is also very much focused on being an active member of local communities , and in 2019 Burg-Wächter UK launched its Secure Communities Scheme .
Throughout the Covid-19 pandemic , the scheme has remained committed to helping local communities with limited resources meet their security needs . Heavily oversubscribed , the scheme has so far donated tailored security kits to over 50 local causes , ranging from scout groups and village halls to knife awareness campaigns and bicycle workshops .
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MAR / APR 2021
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