The Locksmith Journal Mar-Apr 2014 - Issue 31 | Page 20

INDUSTRYNEWS SPONSORED BY SKS OPEN DAY Event Review On February 22nd 2014 Duffells held their 3rd Open Day. The event hosted the launch of their brand new locksmith tool catalogue which saw many manufacturers of the tools in the catalogue demonstrating their products to eager visitors. It also allowed some of the industry’s most recognised manufacturers to demonstrate their latest product ranges and engage with visitors to give them the latest developments and insights to the brands they use every day. At The Locksmith Journal we asked a few questions… How successfully would you rate Duffells recent Open Day? It was a fantastically successful day! We met with hundreds of customers we speak to on a daily basis and really built on our relationships. Visitors got an insight into how Duffells operate and met the people behind our service. This was the first time we had held the event since doubling our warehouse space so visitors got to see how much Duffells have grown in recent years. Many visitors and exhibitors have said it was the best Duffells open day yet and the best event of this kind they had been to. Were you happy with the response and attendance? The feedback we have had from exhibitors and visitors was extremely positive. Drawing over 500 visitors was really remarkable. A special mention goes to all our exhibitors who did a fantastic job showcasing their ranges by enabling the visitors to get “hands-on” with their products. 20 MAR/APR 2014 What prompted Duffells to organise this event? So many positive developments have occurred at Duffells over the past few years that we wanted to share our plans for the future. Our new Locksmith Tool catalogue showcases our full range of tools and we felt letting our customers know of our expertise in this category was of paramount importance. The event is very different from the other exhibitions that go on in our industry, it’s performed on a smaller scale but that seems to create a more of personal interactio