AUTO LOCKSMITHS
ANTIVIRUS KILLING YOUR XHORSE SOFTWARE?
A guide to troubleshooting Antivirus issues with your Xhorse Software on Windows 10.
» HAVE YOU EVER EXPERIENCED
issues with your Xhorse software?
Then this step by step guide will
walk you through eliminating
antivirus issues for Xhorse VVDI2,
VVDI Mercedes Benz or VVDI
BMW Software. Some antivirus
software catergorises Xhorse as
malware and can prevent you from
downloading, installing and can
even corrupt the software after
you have installed it. To prevent
this, follow these steps to make
sure that Xhorse works for you
without interference from your
antivirus software.
There are two ways to install
Xhorse software. Extracting the
file from a zip/rar file or using an
Installer. Both of these require
the following steps before you
download, install and use any
Xhorse software.
‘if you have any
other antivirus
softwares you will
need to disable
them during
download’
Step 1: Turn off antivirus and
Windows Security/Defender
To start simply go to the Windows
icon in the bottom left hand corner
of the screen and type ‘Windows
Security’ and click the blue icon
with a white shield that pops up
under ‘Best match’. This opens the
‘Windows Security’ panel.
Next, go to ‘Virus & threat
protection’ and click the shield
icon with a small warning symbol
in the bottom right corner. This
opens another window, the first
option you will see is to turn off
‘Real-time protection’ this slider
will be set to ‘On’ by default, turn
this to ‘Off’.
If you have any other antivirus
softwares you will also need to
disable them during download.
Each antivirus software will
have its own how to guide on
how to deactivate them when
downloading from a trusted
source. Here is a list of the most
common:
• Avast
• ESET
• AVG
• Kaspersky
• McAfee
• Norton
2
Step 2: Download your
Xhorse software from
your preferred Xhorse
software website.
Open your web browser and
Download your Xhorse software
from your preferred source. Follow
the installation guidelines provided
with your download and make a
note of where your Xhorse files
have been stored on your device.
If the files came as Zip or Rar
download then keep note of where
you extracted the files as you’ll
need this in Step 3. If you used an
installer as is common with VVDI2,
then you will need to keep a note
of where the installer has placed
the software files. Such as: C Drive
> Program Files > Xhorse.
1
74
JUL/AUG 2020
locksmithjournal.co.uk
Issue Takeover
Magazine Sponsor