Industry News
BRISANT LAUNCHES TRADE FACEBOOK PAGE
Brisant-Secure is all about making it easy for
locksmiths to sell locks and door installers to sell
doors. Each and every one of these businesses has a
story to tell or expertise to share, and that’s why the
company has launched its trade Facebook page.
» WE’RE ALWAYS HEARING
customers tell us how they’ve used
something we offer in a new way or with
a new type of customer, or with a new
message. Sometimes, it’s just using
marketing materials we have given
them and love how it looks and works,
or they’ve thought about using it in a
different way. This group is a new way
for the trade to be informed and inspired
about new initiatives and how others are
benefitting from them. So, this group is
itself, another way to help customers sell
more.
Lockdown has been a trying time for
everyone, including manufacturing.
However, Brisant-Secure have worked
tirelessly throughout, thinking of new
ways to help their customers once they
were allowed back to work. During this
period, it is clear that the trade need
support more than ever before.
Nick Dutton, CEO of Brisant-Secure,
commented: “During lockdown Steve
Stewart and I have been developing some
really powerful material that is unique,
to the point that at first we didn’t think
was technically possible. It’s been rare to
have so much time to really think things
through, but we do believe we have come
up with something special.
He continued: “It’s a tool that will
increase our customer’s sales and will
be a massive help whilst everything is
getting back up to speed. This has been
an unprecedented time in history, and we
think we have created something unique
that will help fill the space, now we are all
going back to work.”
Brisant-Secure has announced new
initiatives including a new App on
the Facebook page already. It is being
moderated collectively by their fieldbased
team, who are keen to respond to
general technical questions. But specific
customer service questions won’t be
picked up, so continue to email
[email protected] or
call 01924 410200.
MOVING FORWARD WITH GREAT OPTIMISM
» DOOR & HARDWARE FEDERATION
(DHF) is moving into summer 2020 with
great optimism for the remainder of the
year, buoyed, in part, by its continuing
training initiatives.
Developing its successful online
training courses, the pro-active trade
association has now progressed to
offering a ‘Distance Learning Programme’
(DLP) in the coming weeks, delivered
via Zoom, with delegates attended to by
Senior Compliance and Training Officer,
Nick Perkins, who will be available to
fully guide and tutor them throughout
their courses and indeed, until their
qualification has been achieved.
Examinations can be taken via the online
facility, with both one and two-day
courses available. This will enable those
at a distance to maintain their training
and obtain the necessary qualifications for
them to progress their careers and remain
compliant.
DHF has been particularly active
during the COVID-19 pandemic,
responding adeptly to the ever-changing
circumstances, whilst finding a successful
balance between safety and continuing to
provide the exceptional training for which
it has become renowned.
Working hard behind the scenes during
lockdown, it has not compromised its
offering of advice and guidance, nor the
training it has provided. On 1st June, the
organisation reinstated its face-to-face
training sessions at its on-site facility
at Tamworth, and from 4th July, has
increased course attendee numbers onsite
from six to 10.
As Head of Commercial Operations,
Patricia Sowsbery-Stevens, explains,
uptake for both online and face-to-face
learning has been extremely positive:
“DHF is revered industry-wide for its
exceptional training offering, and the
onset of COVID-19 has not diminished
our on-going desire to retain our position
as industry leaders. We have continued
to put delegates first in every way
possible, ensuring that those partaking
in distance learning have received all
training materials in the post prior
to their sessions, and Nick has been
available to support trainees at every
step. Unquestionably, a further positive
to distance learning is that delegates are
not only limiting their time away from
the workplace, but reducing their carbon
footprint, which can only be a good
thing.”
In addition, DHF is offering a 10%
discount on its first year of membership,
open until 31st July, and has continued to
welcome new members throughout the
lockdown period.
www.dhfonline.org.uk
16
JUL/AUG 2020
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