The Locksmith Journal Jul-Aug 2017 - Issue 51 | Page 73

IFSECREVIEW • 73 PROUD SPONSORS OF THIS PAGE IDIS ANNOUNCES ITS ULTIMATE WARRANTY PROGRAM AT IFSEC 2017 Industry’s longest extended warranties on NVRs and DVRs clearly underpins IDIS signature quality and reliability, while giving IDIS integrators a clear competitive advantage and ensures end users a low total cost of ownership » » WITH AVERAGE INDUSTRY warranties ranging from three to five years, IDIS, South Korea’s largest surveillance manufacturer, laid down the warranty gauntlet at this year’s IFSEC International by announcing the IDIS Ultimate Warranty. Available to all integrators, installers and distributors regardless of their partner status, IDIS will offer a five year warranty as st andard, plus an extended two year warranty across its entire range of H.265 network video recorders (NVRs) covering the IDIS DirectIP™ series and the company’s multi-format HD-TVI, DirectCX, TVRs, so in essence offers end users an industry-leading seven year warranty. The extended warranty gives IDIS integrators and installers a clear competitive advantage as well as giving peace of mind, while end users are assured of a low total cost of ownership. The IDIS Ultimate Warranty is also particularly competitive when compared to PC-based solutions that typically handle up to 64-channels, which have a maximum warranty of three years, meaning end users need to purchase additional warranty way before the end of the lifecycle of their surveillance solution. A recent survey conducted by IFSEC global showed that most organisations upgrade their surveillance systems between five to seven years. This means end users can be confident that their IDIS solution will be supported for its entire life cycle and demonstrates that IDIS is certain of its industry-leading quality and reliability. During the IDIS 20th anniversary press briefing at IFSEC on stand IDIS G700, Joon Jun, President of the Global Business Division, IDIS Headquarters said: “IFSEC International is the perfect platform to announce the IDIS Ultimate Warranty as we celebrate two decades of innovation with the entire security buying chain all under one roof.” The IDIS Ultimate Warranty will apply to products shipped globally from July 2017 and end users need to contact their integrator, distribution partner or local IDIS office to apply for the additional two-year warranty. To find out more, email info@idisglobal. com or go to www.idisglobal.com. IDIS unveils its VA in the box analytics at IFSEC 2017 » » IDIS ALSO LAUNCHED ITS IDIS VA IN the Box analytics at this year’s IFSEC International. A powerful tool available for making businesses more competitive, IDIS VA in the Box gives customers access to information needed to make the best business decisions possible. The data generated gives retailers and other end users the opportunity to learn more about their customers, their behaviours, and their needs and demands. The simple plug-and-play installation makes IDIS it perfect for integrators and installers unfamiliar with complicated software- based analytics, requiring little to no maintenance and ensuring a low cost of ownership for end users. IDIS VA in the Box features include: People counting allowing customers to count, track, and analyse shoppers. This provides insight into exactly how many people come and go, and the difference between the estimated and actual floating population. Heatmaps allow retailers to visualise visitor footfall and behaviour and highlight where people spend time and what they interact with. This can be utilised to determine the best location where exposure needs to be maximised, such as new product zones or areas with sluggish sales. It can also be used to select the best locations for advertisements and promotional materials. Queue Management that reduces customer waiting times and allows retailers to more effectively manage queues. This feature enhances customer satisfaction by enabling the opening and closing of the appropriate number of counters based on how many customers are in line. Analytical Reporting gives customers graphs and thumbnails by setting a time period, while periodical analysis is LOCKSMITHJOURNAL.CO.UK | JUL/AUG 2017 Sponsored by SMP Security Solutions available through the IDS Center™ video management software “VA Report” tab. Customers can check hourly/daily/ weekly/monthly data in detail by simply entering a date and time. Commenting, Jamie Barnfield, Senior Sales Manager, IDIS Europe said: “IDIS VA in the Box has now been installed at various sites throughout Europe, and both installers and end users are reaping the benefits. Since VA in the Box is plug-and- play with our flagship DirectIP™ platform, it is fast and simple to both install and maintain, protecting installer’s margins. When combined with IDIS Center’s intuitive user interface, it’s extremely easy for operators to utilise, and delivers IDIS’s signature low cost of ownership for end users.”