ANNUAL PREDICTIONS
because of Trading Standards coming into the building and taking a large proportion of our stock . In fact , anything that had a vehicle brand logo on was taken . Unfortunately , for us and the industry , this is still an expensive ongoing case , which I am sure the vehicle brand managers wanted , but there is some light at the end of the tunnel . We think that many brand managers thought by targeting us it would close us down , guilty or not ! We have had many meetings with legal experts and feel that we are in a very strong position , however our arguments will be kept very much to ourselves until the time comes . We will endeavor to release every little detail as soon as the case concludes in the spirit of transparency .
We pride ourselves on having one of the best websites in the industry but a lot has changed in the two years since it was built and a lot of time and effort has gone into improving other aspects of the business . We are now undertaking a refresh of our website and our in-house team are getting new designs ready for our developers to implement . Here is an overview of some of the changes :
• We will be moving our search indexing to a third-party provider as this should increase the speed of our products search ( as if it ’ s not fast enough already ).
• Changes will begin taking place during February or March . We know that huge changes can be disruptive , so we won ’ t be implementing huge visual alterations but they will help to create a cleaner and fresher variation of our current site .
• The largest change will be to the navigation . We ’ ll be working hard to make sure that the products you need will be even easier to find .
• Many improvements will be added to the site throughout the coming year to strengthen its position as one of the best within the industry .
With the all the extra development work we have had to add a new web developer to our team . This should increase the speed we can implement our improvements to both our website and internal systems .
In summary , here is what you can look forward to from 3D Group in 2021 :
• Improved stock levels
• Improved stock range with more alternative products
• A bigger and better website
• Increased staff levels to provide you with an even better service !
We know we are not perfect and we never will be , but we will do our utmost to be the best we possibly can and continue to improve our service . We can ’ t do this without your input though , so please don ’ t be shy with your feedback ; good or bad , we want to know !
We are really grateful for your insight and support and you , our valued customers , remain at the heart of everything we do .
Best wishes , The 3D Group Management Team . www . 3dgroupuk . com
JAN / FEB 2021
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