Industry News
Launch of DOM eNET Partner Platform
Historically , B2B organisations have been slow to adopt digital eCommerce as many of the offerings are designed with B2C in mind . However , it is undeniable that B2B businesses have to take a customer-centric approach , and become closer to their resellers in order to enhance business opportunities .
» DOM ARE DELIGHTED TO announce they have now embarked on this journey with DOM eNET ; a partner portal designed to support fellow security professionals such as Locksmiths , Architectural Ironmongers , Security installers and Wholesalers to :
• Improve order management and fulfilment
• Drive efficiency
• Reduce operational costs
• Improve service delivery
With eNET , customers can now order DOM locking solutions with just a few clicks . Allowing orders to be processed and delivered in a shorter period compared to a manual process . DOM eNET incorporates the complete Trade product portfolio covering locking solutions , replacement keys , spare parts and masterkey plans .
The new online platform also provides a space for latest promotional offers , latest news , access to technical data , productrelated software and brochures . Group Digital Manager at DOM Security Mr Suraj Parmar comments , “ The benefits of this online ordering tool are vast . Users can experience some special built-in features allowing them to track their order and view order history for the last six months .”
“ Not forgetting how well equipped the system is ” adds Mr Parmar – “ with an intuitive online guide to assist customers while choosing your desired products .”
“ The aim is to develop this platform further ,” commented Trade Sales Manager Mr Owen Boothby . “ Through running a series of live tutorials , we hope to gain a better insight from our customers on what works for them and how we can improve it . We are pleased to kick start 2021 with this online ordering platform , following a number of trials before the initial launch , a number of locksmiths and Ironmongers used the system and remarked on how easy and quick it was to place orders .”
UK Marketing Manager Anita Chumber comments , “ We are offering new , and existing eNET users the chance to take advantage of our rebate scheme .”
There will be a series of tutorial webinars taking place in the coming weeks and we aim to use this platform to share details on this scheme and run through DOM eNET with you . So if there are any security professionals interested in finding out more then visit https :// bit . ly / 39LZhfK or email us directly on sales @ dom-uk . co . uk
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JAN / FEB 2021
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