Notice Board
“ Getting into locked places rather than out of them ”
» JONAS KING ( WHO HAD AN escapology obsession as a child ) built a business based on fair and honest work in Huntingdon . Proud to offer a first-class customer service this award-winning locksmith covers East Anglia , Norwich to Ipswich , and everywhere in-between .
A big fan of The Locksmith Journal ; we spotted it being read in their store on Instagram and quickly got in touch for an interview …
So , tell us about your business ?
We started in July 2021 and are a small but fast-growing locksmith with a large footprint . Norfolk and Suffolk are our main stomping grounds , but we also have customers across Cambridgeshire too . In September 2023 we expanded by opening our first retail store in Harleston , Norfolk selling everything from locks to alarm systems , safes to key cutting . We are a truly family-oriented business with the shop being run by my partner and better half Henri and his mum Sue , while I look after the field-based locksmithing .
How did you get into locksmithing ?
My interest in locksmithing came when I was working with my grandfather during the school summer holidays . He is a painter and decorator and we were working on a school with other contractors including a locksmith . I was fascinated by what he was doing and it sounded like an exciting career path . I was then sidetracked as you are when you are a child , and decided I wanted to become an escapologist ! Which I have sort of become … instead getting into locked places rather than out of them .
What makes your business different ?
We are a business driven by values and the core of that is a customer first approach . Everything that we do and the decisions we make are based on what is best for the customer at all times .
Last year we went through the process of becoming Trading Standards Approved , giving all of our customers peace of mind in the services we provide and the quality that they will receive . We are also not greedy ; we have a reputation for high value and our pricing structure means that Saturday is a normal working day for us with no premium charges for Saturday work unlike our competitors . I think customers appreciate that , when there are so many locksmiths out there who charge as much as they think they can get away with . We believe in fair , honest pricing for fair and honest work .
I was talking to a customer recently who had only just heard of us after seeing
an advert in a local magazine . They were devastated to find out that they had been overcharged by another locksmith , a whopping £ 600 to open a euro cylinder on their front door when they were locked out on a Friday lunchtime ! The locksmith apparently didn ’ t even attempt to pick the lock , just went straight in with the drill first . When I went to the property to have a look at the new lock that had been fitted , the locksmith had replaced it with a basic lock that could be snapped out in seconds .
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JUNE 2024
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