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» VBH , THE HARDWARE specialist behind the greenteQ range , has announced a brand new guarantee that covers the greenteQ residential door , patio door and window furniture range for up to 25 years .
The popular greenteQ furniture range has now been split into two separate groups . The stainless steel architeQ range covers furniture for residential doors and patio doors , with the mainstream greenteQ Suite covering the same but with the addition of window furniture .
The surface finish on greenteQ Suite products has been increased to 20 years , with a 25 year guarantee available on architeQ furniture .
In addition to these extended guarantee periods ,
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where the guarantees really stand out is that , for what they term ‘ qualifying customers ’, VBH will deal with any claims directly with the consumer , leaving the fabricator and installer free to do what they do best ; make and sell windows and doors .
VBH advises that they are able to offer these guarantees based on what they describe as greenteQ furniture ’ s “ excellent performance in test lab conditions , and realinstallation experience .”
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Head of Brand at VBH , Dan Powell , says , “ Two big headaches reported by manufacturers and installers are firstly , having to send an engineer to site to investigate and rectify a problem and , secondly , being unsure as to what the guarantee on a particular product or finish actually is . It really isn ’ t as simple as it should be .
“ We have made our guarantee as transparent as possible and we will take care of the whole claim
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and replacement process direct with the consumer for qualifying customers .
“ As well as taking the hassle out of dealing with any claims , the 20 and 25 year terms give everyone in the supply chain absolute assurance that greenteQ furniture is built to last , and that VBH , as the furniture manufacturer , will stand by the product . Our aim is to help installers turn enquiries into sales .”
VBH advises that many qualifying companies are already taking advantage of the ‘ fully serviced ’ guarantee , with many more in the pipeline . They urge interested companies to get in touch to discuss the details directly .
www . vbhgb . com
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