The Locksmith Journal 94 March 2024 | Page 17

HARDWARE & SECURITY

Promoting Industry Competency is a Top Priority For Hoppe ( UK )

» HOPPE ( UK ) HAS launched bespoke door certification training for staff to ensure they ’ re complying with and giving advice in line with the latest regulations .
Clause 148 of the Building Safety Act outlines the liability relating to construction products and came into force on 28 June 2022 . As part of Condition A of this clause , if a person who markets or supplies a construction product makes a misleading
statement in relation to it , alongside the three other conditions , they can be held liable to pay damages .
As part of an ongoing internal initiative to ensure compliance with the Building Safety Act , Karen Nelson , business development manager at HOPPE ( UK ), and Rob Mottram , technical manager for ARRONE , a HOPPE brand , have been delivering door certification training to all customer-facing team members . They have also held separate sessions on the same topic for some of their customers .
“ In order to understand what customers are looking for , meet legal requirements and then advise the customer
accordingly , understanding the terminology associated with testing and certification is crucial ,” explains Karen .
“ We want everyone who interacts with the HOPPE ( UK ) and ARRONE teams to feel confident that they ’ re dealing with competent individuals that have an in-depth understanding of architectural ironmongery .
“ Knowing and understanding the standards and regulations that directly affect products is a crucial piece of this . As construction product manufacturers , we have responsibilities under the Building Safety Act that should not be taken lightly , and certainly aren ’ t by everyone at HOPPE ( UK ) and ARRONE .”
The training includes an in-depth look at the full testing process for doors , the associated paperwork , and third-party certification , and is being used as part of the team ’ s ongoing professional development .
HOPPE ( UK ) has eight staff members who are Registered Architectural Ironmongers ( RegAI ), 16 are Guild of Architectural Ironmongers ( GAI ) diploma holders and a further six are currently studying to become diploma holders .
www . hoppe . co . uk
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Visit : www . zoohardware . co . uk Call : + 44 ( 0 ) 1228 673501
Email : cylindersales @ zoo-hardware . co . uk
MARCH 2024
17
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