The Locksmith Journal 89 September 2023 | Page 25

FIRE SAFETY
significant changes are noted , or failures with doors found , it ’ s worth speaking to or bringing in an expert that has certification with doors and can provide advice .
What type of customers are you receiving orders from ?
We started with small local orders for end users ; residential front entrance doorsets . This allowed us to build our processes around goods in and quality checks , whilst we built up our learning .
We ’ re now working with large commercial sites , including our key networks ; healthcare and education . This includes assisting certain clients on multiyear installation projects , providing them with high priority doors in some fantastic locations .
Having an excellent network of installers gives us great scope to support clients all over the country for our whole range of fire door services .
We recently completed a project for a local authority where they simply could not find another local installer that had a compliant solution for what was an unusual doorset . So we worked with our partner PDS to come up with a tested solution that solved this resident ’ s two year problem .
It ’ s still early days for DorTrak . What sort of feedback have you been receiving so far ?
It ’ s been really exciting working with some key clients with fairly extensive property portfolios who are really buzzed about the features within DorTrak .
As with any new software , we ’ re keen to continue to develop it and will offer regular updates for features and how we provide data . We are always open to customer suggestions and ideas about how and what we can improve .
Thanks Alex , so all in all it ’ s looking very healthy fire doors-wise with Fireco ?
Absolutely ! We have some exciting multi-year installation contracts , and we ’ d like to explore how we can offer our compliant door services portfolio to a wider territory .
In regards to the inspection app , we have a host of exciting developments coming , and with the changes to
Regulation 10 there are some potential new avenues that we can explore to help support responsible people with building safety . This involves working with our key contracts , continuing the development of the app to further understand what large businesses need .
More and more people will need an efficient way to inspect doors , and more importantly , store fire safety information . Our app and customer portal is the perfect place to build up an inspection history for all of the doors in a property .
Finally , as with any business , the key to making a success of something is a good idea with the right people . We have an excellent team and the correct people pushing the project along . Without the support of the Marketing team and my colleagues in sales and in the field , it wouldn ’ t have been the success to date that it has been .
Find out more about Fireco ’ s fire door services and the new DorTrak app on 01273 320650 . www . fireco . uk
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