» DOOR & HARDWARE Federation ( DHF ) has announced that current Head of Commercial Operations , Patricia Sowsbery-Stevens , has been promoted to the position of Commercial Director . The announcement was made by CEO , Bob Perry , on 30th March in a statement that praised Patricia ’ s ‘ significant development and improvement of our commercial offering involving membership , marketing and training ’.
Patricia joined DHF in 2015 , and over a seven-and-a-halfyear period , has transformed the Tamworth-based trade association into a modern , progressive , forward-looking organisation that is committed to maintaining and raising
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quality standards , and very much remains the industry ’ s ‘ go to expert ’ on training and technical advice in the industries it serves .
In particular , Patricia has been the driver behind DHF ’ s first refresher course website in 2016 , as well as its extensive rebranding in 2017 , which incorporated the vision of the federation with new branding , a new website , and newly branded publications that brought continuity to DHF and a thorough overview of the six member areas that it represents .
In 2018 , Patricia implemented the online training booking and payment facility which took DHF to ‘ another level ’ and enabled
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learners to book and pay for courses online ; this was a first for DHF and the start of things to come . In 2019 , she deployed the CSCS card offering ( launched in November ), a comprehensive platform held on the DHF website that enables users to complete , apply and pay for a CSCS card online with ease . The same year saw Patricia positioning DHF to become an ABBE Assessment Centre , offering the accreditation of courses , the only formal theory-based qualification for the industries that complement the NVQ .
“ Patricia is a great ambassador for women in the industry , and an inspiring role model for our younger employees . She has very
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effectively developed the commercial team who form a key part of our organisation ,” says Bob .
Further to the DLP , Patricia has succeeded in creating DHF ’ s Training Academy website with on-site training , launched in November 2021 , and enabling learners to take control of their own learning and book training and refresher courses online .
www . dhfonline . org . uk
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