NHSM From
NATIONAL HOME SECURITY MONTH offering eight different cylinder platforms and an extensive range of panic hardware solutions we pride ourselves on a fabulous lead time on master key suites as well as technical training / support for our customers .
“ We frequently welcome customers who wish to be introduced or refreshed on matters of pinning within the ISEO cylinder ranges and we have an ideal facility in which to offer this with a dedicated pinning and conference / training room .
“ We always strive to get across to our customers that we are a very approachable , family orientated business who always welcomes input and feedback from our clients . We have long established links with trade organisations such as the MLA and the GAI just to name a few but we are more than happy to welcome individuals or groups to visit us for further insights into the product range .
“ In such a specialised industry , staff retention is essential to ensure a skilled and knowledgeable team , and the company has many longstanding members of staff , evidence of the familyrun mentality that remains at the heart of its ethos today .
“ The locks team in particular has since expanded to more than a dozen specialist individuals in recent years , with the lead time for master keying now at a three to five day turn around ( even on high security patent protected ranges ), with next day service also , being an option , which has proven to be a huge selling point for the company .”
M . Marcus now boasts many thousands of product lines for which , despite the significant stocking challenges this poses , the company operates an impressive stock holding policy . The company also exports its products all over the world .
The new ISEO department is the culmination of hard work , further investment and endeavour from the whole team in order for it to become
fully operational . Branded in a sleek , contemporary design , it comprises of an assembly office where master key suites are written and pinned by fulltime experienced pinners , a key cutting room with computerised machinery , as well as a sales office for the team of dedicated ISEO sales staff and finally meeting rooms and showrooms .
The new addition to the M . Marcus premises provides a platform from which the company is set to launch a wave of new ISEO products that have been designed to work with the new ISEO Smart Gateway .
For further details or for any enquiries please contact the M . Marcus Security sales office : 01384 457900 > OPTION 3 . www . m-marcus . com
OCTOBER 2024
43
Feature Sponsor locksmithjournal . co . uk