The Leader Newspaper // Special Features Celebrating Women in Business 2019 | Page 10

celebrating women IN BUSINESS Kapunda Newsagency Wendy Brown and Karen Lanning from the Kapunda Newsagency are always ready to assist their customers with a diverse range of products and services. Tell us a bit about the business... Describe your role. I am in partnership with my partner of 10 years Robert. Eight years ago we had a vision that we needed to diversify our business. So after visiting a few newsagencies in surrounding towns to gain an insight into what other stores were offering, we decided to increase our giftware and toy selection and included electrical items. This has been embraced by the local community and our business keeps growing every year. We are really happy with the choices we made. Our business prides itself on great service always with a smile and we support anything local whether it be a monetary donation to a sporting club or a gift item for a raffle. Robert and I believe you get what you put in and we both love what we do. I am responsible for purchasing the goods we sell, creating displays, organising events within the store e.g. VIP night and cancer council’s big morning tea. I believe in trying to bring at least two new things to the business each year to avoid becoming stale. My main role is customer service. Robert as well as assisting with customer service, is responsible for most of the paperwork behind the scenes, electrical deliveries and delivers the papers. We are lucky to have a fantastic team who work for us and of course what’s a business without loyal customers. What do you enjoy most about your business (or being a woman in business)? I enjoy the rapport I have with most customers and feel very blessed to be invited into their lives. I also love creating displays and coming up with new and different ideas, and I cant deny I love the shopping for giftware. What have you set out to achieve in your business? We have set out to achieve quality products at good prices and excellent customer service. What separates your business from the next? All eight employees live in Kapunda and are community driven. We have a large range of items and services available. How would you describe your work/life balance? Living in the town with not a lot of travel time to work we have a day off in the week and Saturday is always a family day and so we feel happy with the balance we have. What is one of your personal/business highlights? Being able to provide and live the dream we have worked so hard for. BEAT THE HEAT WITH A DELICIOUS SOFT SERVE ICE CREAM! 2 NEW FL AVOU COMIN RS G SOON ! Salte d C & Toff aramel ee Ap ple Specialising in: • Quality giftware • Electrical • Magazines • Newspapers • Cards • Stationery • Lotteries KAPUNDA NEWSAGENCY 74 Main St | 8566 2188 | E The Barossa’s premier lifestyle publication Summer 2018/ 19 | FREE THE GOOD CHEF Owen’s determination - a recipe for success ESS FIGS, WINE & WALNU HAPPIN The Papps family ART OF TS lle’s inspiration TH ’s E take on life Lif e is Jane K OC A LIGHTER SIDE T OF GREEN sti ION THE mulate barossamag.com International Women’s Day and CH ate BEN TIN n A for cre politic Courtney’s polite DES passio ate, inn s ov A place to CRA RS IN rk LY leisure LEADE wo and ength in Peddling str “The Leader”, Wednesday, March 6, 2019 - 31