this same technology to also help businesses make better datainformed decisions. By“ better” I mean more accurate, less biased, and administered more quickly and efficiently. In particular, I see three potential benefits for businesses based on how the criminal justice system has employed AI and they are:
• Becoming more proactive and less reactive. We can use AI to look for things that could go wrong, to flag anomalies and create early warning systems. That can help us be more agile and more aware, and can give organizations valuable breathing room to plan, strategize, and respond thoughtfully before problems balloon.
• Reducing institutional bias. Researchers from the University of Cambridge have found that algorithms that are designed to promote a more diverse workforce are akin to pseudoscience. But this oversimplifies a complex and evolving field. While it is true that some algorithmic approaches may be poorly designed or lack rigorous validity, this does not invalidate the entire domain of algorithmic fairness or diversity enhancing technologies. I still believe it is possible to build a hiring system that is robust in detecting bias, even if it is yet to be accomplished.
I see three potential benefits for businesses based on how the criminal justice system has leveraged AI.
The Kyndryl Institute Journal 37