Introduction
Stepping into the AI-native era
ABOUT
The Author
A cross the world, governments are experimenting with AI pilots— but most efforts remain piecemeal. In Abu Dhabi, our vision for an AI-native government proposes something more radical: a system built from the ground up with intelligence at its core. The coming shift is not about grafting a few algorithms onto centuries-old bureaucratic machinery. It is about rebuilding governance itself around intelligence, adaptability, and agency. An AI-native government is one in which sensing, thinking, and acting are fused into a living, data-driven whole: sensors feed real-time information into shared data fabrics, specialized autonomous agents interpret patterns, and policies self-adjust to keep pace with change.
Abu Dhabi has already laid the groundwork for this transformation through TAMM, the government’ s unified digital services platform. As one of the world’ s most advanced public service delivery systems, TAMM integrates over 900 services across entities and includes AI-powered virtual agents that deliver personalized, proactive support. It embodies the shift from reactive service to predictive, data-driven governance.
This article maps the road from aspiration to execution when it comes to building an AI-native government. We explore how to launch the tech-powered paradigm shift, erect ethical and legal guardrails, supercharge public service efficiency, strengthen cybersecurity, and elevate
His Excellency Saleh Yahya Hamed
Executive Director of Cloud Computing Operations and Government Infrastructure – Government Enablement Authority, Abu Dhabi
His Excellency Saleh Yahya Hamed serves as the Executive Director of Cloud Computing Operations and Government Infrastructure at the Government Enablement Authority in Abu Dhabi. He leads high-impact projects that are transforming government infrastructure and digital services, including the integration of the sovereign cloud system. With over 25 years of experience in driving operational excellence through technology, his vision and leadership are essential to advancing Abu Dhabi’ s AI agenda and helping government entities transition to full cloud adoption by 2027.
Before joining the Government Enablement Authority, Abu Dhabi, H. E. Saleh held leadership positions in key support functions at the Emirates Nuclear Energy Corporation, including IT, Human Resources, and Facilities Management. He played a pivotal role in the successful operation of the Barakah Nuclear Power Plant.
H. E. Saleh holds an Executive Master’ s degree in Entrepreneurship and Innovation and a Bachelor’ s degree in Computer Science. He is a seasoned expert in digital technologies, IT management, and enterprise architecture design.
The Kyndryl Institute Journal 9
The Kyndryl Institute Journal 9