The Journal of mHealth Vol 3 Issue 2 (Apr/May 2016) | Page 18

Industry News Industry News Partnership Transforms Clinical EMR Data into Actionable Insights mance improvement.” Business analytics software provider Tableau Software has entered into a technology agreement with Epic that will enable joint customers to deliver actionable insights from Tableau to EMR end-users, empowering physicians, clinicians, nurses and case managers for clinical analysis. As part of this agreement, customer-created Tableau workbooks and dashboards will be integrated with Epic’s EMR, allowing direct access from end-user workflows. In addition, the community of joint customers will share knowledge, innovation and best practices to accelerate time-to-value from both technologies, focusing on helping customers leverage their data assets. Dr. Ari Robicsek, VP of Clinical Analytics and Associate Chief Medical Information Officer at NorthShore University Health System, welcomes the relationship. “Tableau has been essential in our effort to transform clinical data from Epic into actionable insights, enabling us to deliver these insights into the real-life workflows of clinicians and healthcare administrators. Examples include predictive models that drive our Population Health and readmission reduction efforts and actionable quality dashboards for primary care providers.” He further added, “This has delighted our physicians, achieved high levels of adoption, and resulted in demonstrably better patient outcomes.” “This is a significant milestone that will enable healthcare providers and health systems to deliver significant value to their patients, physicians, clinicians, nurses, care managers and executives,” said  David Delafield, Chief Financial Officer at Medical Group WA/AK, Providence Health and Services in  Seattle. “Stakeholders at all levels of the organisation will be able to leverage the clinical data from Epic and self-service visual analytics from Tableau to enable perfor- “We’re very excited to be working with Epic,” said Andy Dé, Managing Director for Healthcare and Life Sciences at Tableau. “We continue to experience strong market adoption for Tableau at the enterprise level nationally in healthcare. This relationship is a direct result of customers’ demand and will deliver value to healthcare providers through the delivery of rapid, actionable insights from their clinical data, for measurable impact on health outcomes.” n First-ever Mobile Telehealth Development Kit American Well has unveiled the first-ever mobile Telehealth Software Development Kit (SDK). With the Telehealth Mobile SDK, virtually any health brand – including hospitals, insurers, retailers or medical publishers – can add online doctor visits into their native mobile apps, making on-demand care a part of their owned consumer experience. The mobile SDK, allows providers to embed telehealth functions and services directly into existing iOS and Android apps. By integrating the American Well solution providers can use the technology to manage their own clinicians and provide telehealth consultations, or they are able to tap into the company’s network of on-demand providers. 16 April/May 2016 "The SDK is a game changer for how consumers will access online healthcare in the future," said Dr. Roy Schoenberg, CEO and co-founder, American Well. "For the first time, any company with a consumer-facing health application can embed online doctor visits into that app – making telehealth an integral part of their own brand experience. Not only does this build brand loyalty with consumers by offering a compelling service, it makes online healthcare easier to access than ever before. We believe one day every consumer will use telehealth with their doctor, and the SDK is our guarantee that future is imminent." There are many examples of how having an immediate doctor's visit available in-app helps consumers and makes for a better overall healthcare experience. Anticipated use cases include: »» Healthcare management. Health systems with services that let patients check their lab results, book appointments, or access records can add "see a doctor" to the list of available choices. Health plans that surface benefits and insurance deductible information to consumers on mobile can add telehealth services such medical visits, health coaching, and wellness programs. »» Online health information searches. According to the Pew Internet and Research Project, about 72 per cent of Americans search for health information online including information about prescription drugs, diagnosis and treatment options. Any app that lets a consumer discover health information can now also offer that consumer an immediate doctor visit for a consultation about that information. »» Prescription refills. Retail pharmacy brands with consumer-facing apps flag when a prescription has run out – and refills require a doctor. Instead of having to schedule an appointment to see a doctor in person, consumers can connect with an independent doctor online, in minutes, to request, and when clinically appropriate, receive a prescription and obtain it the same day. »» Medication compliance and adherence. Patients reviewing information about an already prescribed medication in-app can now connect to a provider for additional help with their medication regimen, including discussing how and when they are taking it, introducing other medications, and diet. n mHealth Merger Creates Endto-End Provider of Healthcare Communications and Collaboration Practice Unite, an innovative mobile-first healthcare communications provider and Uniphy Health, a breakthrough physician engagement firm, have announced plans to merge creating a comprehensive healthcare communications and collaboration solutions provider. The newly combined Uniphy Health will provide healthcare organisations with transformative, HIPAA-compliant, mobile-first solutions that deliver a positive return on investment and help organisations transition to value-based care models. Increasing efficiencies and reducing complexities for healthcare organisations will be the goal of the merged company, creating a single provider whose adaptable, cloud-based platform addresses the complete spectrum of comm unication and collaboration needs of mid-sized and large-scale healthcare organisations. “With the shift to value-based care, com- munication and collaboration is finally being recognised as the pivotal component of value, quality and safety” said Jacob Reider MD, renowned health care technology innovator and former Deputy National Coordinator and chief medical officer of the Office of the National Coordinator for Health Information Technology. “The new Uniphy Health is an innovative, secure communication platform that finally delivers organisations the fluid engagement we've come to expect from consumer products, combined with the privacy and security of a solution created for care delivery organisations from the ground up.” The newly combined company already supports tens of thousands of physicians, nurses, home care aides and patients nationwide with mobile-first solutions that streamline communications and simplify workflows. The full suite includes: »» Acute care solutions that feature secure text, VOIP calling, critical lab, consult delivery and on call schedules; »» Physician engagement solutions that utilize a social media-like approach to delivering targeted content; »» Home care solutions that improve remote patient monitoring and automate documentation »» Patient engagement solutions that create a secure channel between the patient and care team Numerous provider organisations have already seen significant benefits through us of the solution. Barnabas-Health Jersey City Medical Center has saved over $2 million per year through reduced length of stay and reduced referral leakage and Inspira Health Networks of Vineland New Jersey has already seen a 26% improvement in HCAHPS scores by using Uniphy Health’s acute care communications solutions. “Healthcare executives face a bewilderContinued on page 18 The Journal of mHealth 17