The Journal of mHealth Vol 3 Issue 2 (Apr/May 2016) | Page 18
Industry News
Industry News
Partnership Transforms Clinical
EMR Data into Actionable Insights
mance improvement.”
Business analytics software provider Tableau Software has entered into a technology agreement with Epic that will enable
joint customers to deliver actionable
insights from Tableau to EMR end-users,
empowering physicians, clinicians, nurses
and case managers for clinical analysis.
As part of this agreement, customer-created
Tableau workbooks and dashboards will
be integrated with Epic’s EMR, allowing
direct access from end-user workflows. In
addition, the community of joint customers will share knowledge, innovation and
best practices to accelerate time-to-value
from both technologies, focusing on helping customers leverage their data assets.
Dr. Ari Robicsek, VP of Clinical Analytics
and Associate Chief Medical Information
Officer at NorthShore University Health
System, welcomes the relationship. “Tableau has been essential in our effort to
transform clinical data from Epic into
actionable insights, enabling us to deliver
these insights into the real-life workflows
of clinicians and healthcare administrators. Examples include predictive models that drive our Population Health and
readmission reduction efforts and actionable quality dashboards for primary care
providers.” He further added, “This has
delighted our physicians, achieved high
levels of adoption, and resulted in demonstrably better patient outcomes.”
“This is a significant milestone that will
enable healthcare providers and health
systems to deliver significant value to
their patients, physicians, clinicians,
nurses, care managers and executives,”
said David Delafield, Chief Financial
Officer at Medical Group WA/AK, Providence Health and Services in Seattle.
“Stakeholders at all levels of the organisation will be able to leverage the clinical data from Epic and self-service visual
analytics from Tableau to enable perfor-
“We’re very excited to be working with
Epic,” said Andy Dé, Managing Director
for Healthcare and Life Sciences at Tableau. “We continue to experience strong
market adoption for Tableau at the enterprise level nationally in healthcare. This
relationship is a direct result of customers’ demand and will deliver value to
healthcare providers through the delivery
of rapid, actionable insights from their
clinical data, for measurable impact on
health outcomes.” n
First-ever Mobile Telehealth
Development Kit
American Well has unveiled the first-ever mobile Telehealth
Software Development Kit (SDK). With the Telehealth Mobile
SDK, virtually any health brand – including hospitals, insurers,
retailers or medical publishers – can add online doctor visits into
their native mobile apps, making on-demand care a part of their
owned consumer experience.
The mobile SDK, allows providers to embed telehealth functions and services directly into existing iOS and Android apps.
By integrating the American Well solution providers can use
the technology to manage their own clinicians and provide telehealth consultations, or they are able to tap into the company’s
network of on-demand providers.
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April/May 2016
"The SDK is a game changer for how consumers will access
online healthcare in the future," said Dr. Roy Schoenberg,
CEO and co-founder, American Well. "For the first time, any
company with a consumer-facing health application can embed
online doctor visits into that app – making telehealth an integral
part of their own brand experience. Not only does this build
brand loyalty with consumers by offering a compelling service,
it makes online healthcare easier to access than ever before. We
believe one day every consumer will use telehealth with their
doctor, and the SDK is our guarantee that future is imminent."
There are many examples of how having an immediate doctor's
visit available in-app helps consumers and makes for a better
overall healthcare experience. Anticipated use cases include:
»» Healthcare management. Health systems with services that
let patients check their lab results, book appointments, or
access records can add "see a doctor" to the list of available
choices. Health plans that surface benefits and insurance
deductible information to consumers on mobile can add
telehealth services such medical visits, health coaching, and
wellness programs.
»» Online health information searches. According to the
Pew Internet and Research Project, about 72 per cent of
Americans search for health information online including
information about prescription drugs, diagnosis and treatment options. Any app that lets a consumer discover health
information can now also offer that consumer an immediate doctor visit for a consultation about that information.
»» Prescription refills. Retail pharmacy brands with consumer-facing apps flag when a prescription has run out –
and refills require a doctor. Instead of having to schedule
an appointment to see a doctor in person, consumers can
connect with an independent doctor online, in minutes, to
request, and when clinically appropriate, receive a prescription and obtain it the same day.
»» Medication compliance and adherence. Patients reviewing
information about an already prescribed medication in-app
can now connect to a provider for additional help with their
medication regimen, including discussing how and when
they are taking it, introducing other medications, and diet. n
mHealth Merger Creates Endto-End Provider of Healthcare
Communications and Collaboration
Practice Unite, an innovative mobile-first
healthcare communications provider and
Uniphy Health, a breakthrough physician engagement firm, have announced
plans to merge creating a comprehensive
healthcare communications and collaboration solutions provider.
The newly combined Uniphy Health
will provide healthcare organisations
with transformative, HIPAA-compliant, mobile-first solutions that deliver a
positive return on investment and help
organisations transition to value-based
care models.
Increasing efficiencies and reducing
complexities for healthcare organisations
will be the goal of the merged company,
creating a single provider whose adaptable, cloud-based platform addresses the
complete spectrum of comm unication
and collaboration needs of mid-sized and
large-scale healthcare organisations.
“With the shift to value-based care, com-
munication and collaboration is finally
being recognised as the pivotal component of value, quality and safety” said
Jacob Reider MD, renowned health care
technology innovator and former Deputy
National Coordinator and chief medical officer of the Office of the National
Coordinator for Health Information
Technology. “The new Uniphy Health
is an innovative, secure communication
platform that finally delivers organisations the fluid engagement we've come
to expect from consumer products, combined with the privacy and security of a
solution created for care delivery organisations from the ground up.”
The newly combined company already
supports tens of thousands of physicians,
nurses, home care aides and patients
nationwide with mobile-first solutions that streamline communications
and simplify workflows. The full suite
includes:
»» Acute care solutions that feature secure
text, VOIP calling, critical lab, consult
delivery and on call schedules;
»» Physician engagement solutions that
utilize a social media-like approach to
delivering targeted content;
»» Home care solutions that improve
remote patient monitoring and automate documentation
»» Patient engagement solutions that
create a secure channel between the
patient and care team
Numerous provider organisations have
already seen significant benefits through
us of the solution. Barnabas-Health Jersey City Medical Center has saved over
$2 million per year through reduced
length of stay and reduced referral leakage and Inspira Health Networks of
Vineland New Jersey has already seen a
26% improvement in HCAHPS scores
by using Uniphy Health’s acute care
communications solutions.
“Healthcare executives face a bewilderContinued on page 18
The Journal of mHealth
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