The Journal of mHealth Vol 2 issue 5 (Oct) | Page 40
UK NHS Approved Apps Failing on Privacy Standards
Continued from page 37
There are a number of challenges for new companies when
commercialising and scaling up digital health businesses in the
UK. Whilst there is a strong heritage in research and idea generation there are often problems with achieving scale. The problems include a lack of commercialisation skills, shortages of IT
and analytical capabilities, difficulties in funding and challenges
with accessing a local revenue stream in the NHS. Government also has a key role in providing the infrastructure, such as
regulatory frameworks and information governance, to support
growth of the sector.
Interviews with key stakeholders identified five potential areas
of improvement to grow the UK digital health industry:
1. Addressing a skills shortage in health analytics
2. Building managerial skills within NHS to better understand the
potential value of digital solutions across the healthcare cycle
3. Improving clarity on how to access, transfer and analyse healthcare data (including the necessary incentives and information
governance procedures)
4. Improving reimbursement policy to accelerate the use of
digital health solutions
5. Building capabilities to commercialise and scale up companies in the UK digital industry
By addressing these issues and continuing to build on current
initiatives, the UK is well-positioned to take advantage of the
digital health opportunity.
The full report can be downloaded at www.gov.uk/government/publications/digital-health-industry-uk-market-analysis n
UK NHS Approved Apps
Failing on Privacy Standards
Study finds some smartphone health apps
accredited by the UK’s NHS leak data that
could be used for ID theft and fraud.
Published in the open access journal
BMC Medicine the study has found that
the apps, which are included in the NHS
England's Health Apps Library, may not
have been complying with principles
of data protection. The research found
that in some instances health apps were
sending unencrypted personal and health
information, meaning users may have
had their privacy placed at risk.
The apps that leaked the most data have
now been removed from the library.
The researchers from Imperial College
London, UK, and Ecole Polytechnique
CNRS, France, reviewed 79 apps that
were listed on the UK NHS Health Apps
Library in July 2013 and were available
on Android and iOS platforms. The apps
covered health areas such as weight loss,
alcohol harm reduction, smoking cessation and long-term condition self-care.
The apps were assessed over a six-month
period by inputting simulated information, tracking the handling of this information, and looking at how this agreed
with any associ ated privacy policies. Of
the apps reviewed, it was found that 70
of the apps transmitted information to
online services and 23 of those sent
identifying information over the
38
October 2015
internet without encryption. Of the 38
apps that had a privacy policy and transmitted information, the privacy policy
did not state what personal information
would be included in the transmissions.
Four apps were found to be sending both
identifying and health information without encryption.
Most of the data the apps gathered and
shared related to a person's phone or their
identity, with only a handful collecting
information about the health of users.
"If we were talking about health apps
generally in the wider world, then what
we found would not be surprising," said
Kit Huckvale, a PhD student at Imperial
College London, who co-wrote the study.
“But given that the apps the study looked
at were supposed to have been vetted
and approved, finding that most of them
did a poor job of protecting data was a
surprise”, he added.
“Our study suggests that the privacy of
users of accredited apps may have been
unnecessarily put at risk, and challenges
claims of trustworthiness offered by the
existing national accreditation scheme
being run through the NHS. The results
of the study provide an opportunity
for action to address these concerns,
and minimise the risk of a future privacy breach. To help with this, we have
already supplied our findings and data to
the NHS Health Apps Library.”
The UK’s NHS Health Apps Library,
which is a curated list of apps for patient
and public use. Registered apps undergo
an appraisal process that examines clinical safety and compliance with data protection law. To be listed in the Health
Apps Library, developers are required to
declare any data transmissions and register with the UK’s Information Commissioner’s Office – the body that enforces
the Data Protection Act.
Whilst the results of the study are worrying, curators of the NHS App Library
have been aware of the shortcomings
for some time. The Library was closed
to new submissions for a number of
months throughout 2015 during which
time significant effort was taken by NHS
England to consult with industry participants with the aim of implementing
a new and improved method of assessment and validation. This new endorsement model began piloting in September.
In a statement NHS England said: "We
were made aware of some issues with
some of the featured apps and took action
to either remove them or contact the
developers to insist they were updated.”
The results of the study are published
in the open access journal BMC Medicine
at
www.biomedcentral.com/17417015/13/214. n