The Journal of mHealth Vol 2 issue 5 (Oct) | Page 36
Data Visualisation Empowers UK Healthcare Organisations to Modernise...
Continued from page 33
on IT departments to provide answers to
data questions, creating a never-ending
cycle of long wait times and inflexible
results. IT has faced the inverse challenge. They spend dozens of hours
churning out reports and responding to
requests that often fall short of what the
requester wanted to know.
Healthcare providers are turning the
tables on this status quo, empowering
individuals throughout their organisations
to explore data to answer their own questions. Not only is this yielding faster, more
insightful actions, it’s letting IT get back to
the business of building and maintaining
a reliable infrastructure backbone.
Clinics and hospitals have accomplished
this by providing easy, intuitive tools to
individual users. By creating a self-service model, IT and business intelligence
teams are shifting away from reacting to
business intelligence requests and toward
training individuals and departments to
ask and answer their own questions.
Using data from multiple systems to reveal
trends and outliers allows healthcare providers to answer complex questions when
it comes to delivering timely, effective
treatments. When empowered to investigate information with intuitive tools,
departments throughout healthcare providers can more aggressively explore data
that’s relevant to them. Departments now
proactively investigate patterns in data and
work to understand why these exist.
The impact of ‘thinking big’ about what
data can reveal is significant. Hospitals
have uncovered underlying, recurring
issues with claims processing that have
let them proactively identify claims codes
that need a different level of attention to
be processed on time. Physicians running
studies are identifying patients who not
only haven’t been adhering to protocols,
but glean insight as to the possible reasons behind this in order to take action.
Scotland’s public healthcare system is rich
with data, including important details
about patient demographics, health 6&P