The Journal of mHealth Vol 2 issue 5 (Oct) | Page 22
FBI Warns Healthcare Sector Vulnerable to Cyber Attacks
FBI Warns Healthcare Sector
Vulnerable to Cyber Attacks
The FBI has warned healthcare providers their cybersecurity
systems are lax compared to other sectors, making them vulnerable to attacks by hackers searching for personal medical records
and health insurance data.
Health data is far more valuable to hackers on the black market
than credit card numbers because it tends to contain details that
can be used to access bank accounts or obtain prescriptions for
controlled substances.
"The healthcare industry is not as resilient to cyber intrusions
compared to the financial and retail sectors, therefore the possibility of increased cyber intrusions is likely," the Federal Bureau
of Investigation said in a private notice it has been distributing
to healthcare providers, obtained by Reuters.
The notice, dated April 8, did not mention the Obamacare website, Healthcare.gov, which has been criticised by opponents of
the Obama administration for security flaws. It urged recipients
to report suspicious or criminal activity to local FBI bureaus or
the agency's 24/7 Cyber Watch.
The FBI has failed to provide any additional comment on the private industry notification, or PIN. In January the FBI issued a PIN
advising retailers to expect more credit card breaches following
last year's unprecedented attack on Target Corp. Details of PINs
are typically unclassified, but generally only shared with affected
organisations who are asked to keep their contents private.
A series of privately commissioned reports published over the
past few years have urged healthcare systems to boost security.
Experts applauded the FBI for responding with its own warning.
"I'm really happy to see the FBI doing this. It's nice to see the
attention," said Shane Shook, an executive with cybersecurity
firm Cylance Inc who helps companies respond to breaches.
Retailers and financial institutions have taken steps to bolster
security of financial information after the attack on Target as
well as smaller breaches at Neiman Marcus, Michaels and other
merchants. Hackers accessed millions of bank card numbers
and other customer data.
As those stolen payment card numbers flooded underground
markets, the value of that information dropped, leading to "fire
sales" by criminals seeking to unload them, said Angel Grant,
senior manager for fraud and risk intelligence at EMC Corp's
RSA security division.
Demand for medical information, however, remains strong on
criminal marketplaces, experts said, partly because it takes victims longer to realise the information has been stolen and report
it, and because of the different ways the information can be used.
Cyber criminals were getting paid $20 for health insurance credentials on some underground markets, compared with $1 to $2
for U.S. credit card numbers prior to the Target breach, according cybersecurity firm Dell SecureWorks.
Some criminals use medical records to impersonate patients
with diseases so they can obtain prescriptions for controlled
substances, Grant said. Several U.S. states, including Massachusetts, have reported a surge in opiate addiction, along with a
jump in heroin overdoses that the Obama administration has
called a "public health crisis".
Others criminals are purely interested in using the medical data
for financial fraud.
"They are harvesting information to make it easier to conduct
identity theft, to open new accounts," Grant said.
Pieces of health information are also sometimes combined with
other pieces of data into complete packages known as "fullz" and
"kitz" on underground exchanges where they can fetch $1,000 or
more when bundled with counterfeit documents, according to Dell.
The two-page FBI alert cited a February 2014 report from the
non-profit SANS Institute, which trains cybersecurity professionals. SANS had warned the healthcare industry was not wellprepared to fight growing cyber threats, pointing to hundreds
of attacks on radiology imaging software, video conferencing
equipment, routers and firewalls.
Source: Reuters n
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