The Journal of mHealth Vol 1 Issue 2 (Apr 2014) | Page 48

Quality Assurance in the Age of Mobile Healthcare
Continued from page 45

past experiences with other clients.
Regardless of the service provider chosen, an assiduous
review of the Terms & Conditions, Non-disclosure Agreements (NDA), Escrow arrangements, Service Portfolio and
Service Level Agreements (SLA) must be conducted. A Sourcing Hierarchy of Constraints & Criteria document could be
used for evaluating platform operators for every major crowd
testing project. The client company could use this document
to evaluate the various software testing vendors based on
diverse criteria.

CASE STUDY
PASS Technologies regularly helps mHealth App development and Healthcare IT companies with their specialised
software testing requirements through hybrid combinations
of onshore, offshore and crowd delivery models. By bringing
in complementary skills, aligning the development efforts on
design thinking principles and placing users’ needs at the core
of software development by engaging in conversations with
the community, PASS helps customers to successfully verify,
validate and deploy mHealth applications, thereby improving
care for patients as they transition throughout the continuum
of care.

SUMMARY
It is easy to envision how crowdtesting could be a valuable
asset to companies developing software and mobile applications for the healthcare industry. It is an absolutely indispensable tool for companies and developers aspiring to disrupt
the healthcare industry through their innovations. By seeking
the vested knowledge and professional expertise distributed
among the diverse members of a crowdtesting community,
the power of the crowd could be easily leveraged to benefit all
stakeholders and in delivering superior healthcare where and
when it is the most required.

46
April 2014

AUTHORS
Dieter Speidel is the
Founder & CEO of
PASS Group, a leading Swiss provider
of software and system testing services.
PASS Group owns
passbrains.com,
a
global platform for
on-demand crowdtesting services, with
offices in Zurich, Berlin, Boston, Belgrade,
Bangalore and Mumbai. An entrepreneur
in the Software Development and Testing domain for more
than 30 years with strong focus areas within the Healthcare
& Life Sciences industry, Dieter Speidel founded