The Journal of mHealth Vol 1 Issue 2 (Apr 2014) | Page 18

Industry News

The UK NHS Needs to Embrace
the “Technology Revolution”
The NHS needs to follow banking and shopping and
embrace a “technology revolution,” which will allow far
more tailored and personal patient care, the UK’s Health
Secretary has said.
Jeremy Hunt said the health service has “barely scratched”
the surface of potential advances, and fallen far behind
major industries.
Speaking at a conference in Manchester, he said the NHS
needed to learn from retail, banking and travel industries
which had drastically cut their costs while improving customer service.
Mr Hunt told delegates: “I believe that we have only barely
scratched the technology revolution that is about to hit
everything we do in healthcare and particularly everything
that happens inside