WELFARE – HEALTH
HEALTHCARE IN GLOUCESTERSHIRE
There are many choices of healthcare services available in Gloucestershire , particularly for minor ailments . It is important to remember that Hospital Emergency departments are there for serious injuries and emergencies .
If you ’ re unsure of the health service you need , information & details can be found at the Advice ASAP website and the NHS 111 Service . You can also receive advice and treatment at a Minor Injuries & Illness Unit and Gloucestershire Out of Hours Services .
NHS 111 Service
111 is the NHS non-emergency number ; its fast , easy & free . NHS 111 is available 24 hours a day , 365 days a year . Calls are free from landlines and mobile phones .
When you call NHS 111 you will speak to a fully trained adviser , supported by health clinicians . They will ask you a series of questions to assess your symptoms and give you the healthcare advice you need or direct you to the local service that can help you best .
If the NHS 111 advisers think you need an ambulance , they will immediately arrange for one to be sent to you .
You should call 111 if :
● You need medical help fast , but it ’ s not a 999 lifethreatening emergency
● You don ’ t know who to call for medical help
● You don ’ t think it can wait for an appointment with your doctor , or you don ’ t have a doctor .
For immediate , lifethreatening emergencies , continue to call 999 .
Registering with a doctor ’ s surgery
When you move into the area , your spouse and family members should register with a Doctor ’ s Surgery . A list of Surgeries nearest to the SFA area where you live is noted in SFA Area Information Booklet in the Welcome Pack .
To register , you should telephone the Surgery and the Reception staff will explain and assist with the registration process . Do check the Surgery ’ s website for further information . Your dependants will need to provide 2 forms of evidence to confirm their identities and address . These could include : passport , driving licence , National Insurance card , NHS card , recent bank statement , utility invoice , correspondence from a Government department . Dependants will also need to provide their history of immunisations .
GLOUCESTERSHIRE OUT OF HOURS SERVICE
The Out of Hours Service provides medical advice and treatment to residents and visitors when doctors ’ surgeries are closed . The service is open , Monday-Friday 1830hrs- 0800hrs and Saturday / Sunday / Bank Holidays – 24hours . The Service is contacted by calling NHS 111 .
The NHS 111 Team will assess your condition over the phone and if it is clinically appropriate , they will refer your case to the Out of Hours Service . The Service with then either refer you or give you -
● a further clinical assessment by telephone
● a face-to-face appointment at a Primary Care Centre to see a doctor
● a home visit from one of their doctors .
www . gloucesteroutofhours . nhs . uk
Advice ASAP
Advice ASAP ( App , Search , Ask , Pharmacy ) is available at www . asapglos . nhs . uk and also as an app . On the Advice ASAP website , you can search for local health services - pharmacy , doctors ’ surgeries , Gloucestershire Out of Hours Service , Gloucester Health Access Centre , Community Minor Injury & Illness Units and Emergency depts , or search by medical conditions A-Z or by symptoms .
Please contact the PN Pol Cell should you require further information when registering with a surgery . the imjin WINTER 2022-23
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