WELFARE – HOUSING
A guide to applying for Service Families ’ Accomodation
Can I apply for Service Families Accommodation To be entitled to apply for Service Family Accommodation ( SFA ) at your assignment location , you must be a serving person with at least six months left in service and be :
• Aged 18 and over
• Married or in a civil partnership or have permanent custody of children
If you are a single serving person or in an Established Long-Term Relationship ( LTR ( E )) you may also be eligible to cohabit in surplus Service Family Accommodation where availability permits . An LTR ( E ) must be defined by specified criteria and recorded as such on Joint Personnel Administration ( JPA ) by your unit HR . The type of home you are entitled to is usually dependent on your rank for officers , and your family size for other ranks . For full details on entitlement and eligibility for UK SFA check JSP 464 : tri-service accommodation regulations ( TSARs ) Part 1 , and for overseas check Part 2
Living in Service Family Accommodation ( SFA ) – are you insured ?
We all know that we should have insurance to cover our home contents and personal possessions . But when living in a SFA house , you should also have insurance to cover you and your family , for SFA Licence to Occupy liability . The requirement for this SFA liability insurance , is stated in JSP 464 Vol1 Part 1 Chap 6 - Para 0605 - Licence to Occupy , and the contactor SFA Handbook .
It states that Service personnel should arrange insurance to include and cover –
• their potential liability up to a maximum of £ 20,000 , to cover any damages to their SFA caused by themselves or their family
• their personal property and that of any spouse / Civil partner and child / children
• their liability to third parties in respect to injury to them and damage to their property .
All Service personnel living in SFA are strongly advised to have insurance for themselves and their families , for SFA / Licence to Occupy liability and for their home contents and personal possessions . A standard home insurance policy may not cover this ; a specialist policy will be required .
The Services Insurance & Investment Advisory Panel ( SIIAP ) can help and assist with finding companies that will provide insurance for Service personnel that includes SFA / Licence to Occupy cover . Information and details can be found at their website : www . siiap . org / home
How do you apply
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To apply for Service Family Accommodation you can complete an application on the e-1132 system , available on the Defence Intranet . To access the e-1132 system , please copy and paste the following URL into your address bar when logged on to the Defence Intranet : https :// e1132 . domisr . r . mil . uk / e1132 / ( For security reasons , the e-1132 system does not work on the Internet ). When you submit your application , the e-1132 system will show you available homes that match your entitlement and can be prepared in time for your move . From here you can select your top three preferences . If you have any special considerations that we should know about , or require Additional Needs / Disability Adaptations ( ANDA ) to your home , please include these in your application . The e-1132 system also lets you :
• Track the progress of your application
• Book your move in date , once you have accepted an offer of a home
• Electronically sign your Licence to Occupy
• Book the move out appointment for your current home if relevant
How do I apply when deployed on operations If you are deployed on operations and don ’ t have access to the Defence Intranet you can submit a paper MOD Form 1132 . To find out more please check the Joint Service Publication ( JSP ) 464 Part 2 , Chapter 4 . What is the license to occupy Your License to Occupy is a legally binding document that entitles you to live in Service Family Accommodation ( SFA ) for as long as you are entitled . You will be required to sign a new Licence to Occupy each time you move into new Service Family Accommodation . Find out more in the Joint Service Publication ( JSP ) 464 Volume 1 , Part 1 , Chapter 2 , Annexes A and B . Can I chose my home
All service families have the chance to select their top three preferences when applying , depending upon availability . To help you make your choice the e-1132 system hosts basic information about the homes available , such as floor plans and photographs ( where these are available ). We are working hard to improve the level of information you can see about available homes , as we understand how
PINNACLE GROUP
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important this is to families . Keep up to date with the latest developments by following our news feed or social media channels . Once you have selected and submitted your preferences , you will receive confirmation of your selections on screen and by email . We try our best to provide you with your preferred home , but this is not always possible due to local demand . What happens if I have requested Additional Needs / Disability Adaptations ( ANDA ) If you have told us on your application that you have Additional Needs / Disability Adaptations ( ANDA ) requirements our Home Services team will pick this up straight away . To help find you a suitable home they will ask for some paperwork from you , either an Occupational Therapist ( OT ) report containing housing requirements , or other medical professional supporting documentation . We know this information is highly sensitive and we take great care of it . We have a very secure process for digital transfer of these reports . You must send via the secure email address of HomeServicesConfidential @ pinnacleservicefamilies . co . uk . We will never ask you to send this information via any other email address . If you don ’ t have an existing OT report or your medical condition or family circumstances have changed , along with your adaptation requirements , you will need to provide a new or updated OT report , or other medical professional supporting documentation . Once all of the paperwork has been received by our teams , we have up to 15 working days to find the right home for you , and will try to do this sooner if we can . We will either allocate you a property that already meets your requirements , or one we can adapt just before you move in . We will let you know at this time what your move-in date can be , allowing for any extra work to be completed first . Please make sure we get your OT report , or other medical professional supporting documentation , as soon as possible as we can ’ t begin to progress your allocation until this is received . Any OT report or other specialist medical documentation must contain your housing needs / requirements .
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