WELFARE – HOUSING
Home Service
Occupants’
meetings
The regular SFA occupants’
meetings organised by the
Welfare Office have also fallen
foul of the coronavirus.
The gatherings, which deal
with various issues ranging
from security matters,
maintenance problems to
hedge-cutting around the
estate, have been cancelled
until further notice.
Help with military housing issues during
COVID-19 crisis
The organisation responsible for looking
after Service Family Accommodation
(SFA) has introduced a number of
changes to how it can be contacted
during the coronavirus outbreak.
Amey Defence Services, better known
as ‘AMEY’, is committed to providing
a full service to military personnel
throughout the crisis, despite staff
in their Customer Service Centre in
Liverpool now working remotely.
A spokesman for AMEY said: “Our
teams are fully committed to delivering
the highest level of service to our
customers during this challenging
time.”
Until further notice, AMEY Occupancy
Services have moved to a ‘digital-
only’ service. Personnel requiring
assistance with SFA applications,
allocations or house moves now have
the option of sending a text message
to 07860 063410.
All other services including repairs and
maintenance can be accessed
via the details below.
AMEY Customer Service contact details:
Website www.ameydefenceservices.co.uk
Twitter @Ameyplc
Housing Repairs [email protected]
Housing Allocations [email protected]
Customer Care [email protected]
Take cover
We all know that we should have
insurance to cover our home contents
and personal possessions. But
are you aware that you also need
specialist cover for you and your
family while living in Service Family
Accommodation (SFA)?
Service personnel are required to have
specific insurance for ‘SFA/Licence to
Occupy’ liability, which needs to cover:
• potential liability up to a maximum
of £20,000, to cover any damages
to the SFA caused by themselves or
their family
• personal property and that of any
spouse/Civil partner and child/
children
• liability to third parties in respect to
injury to them and damage to their
property.
Standard home insurance policy may
not cover all of this, and a specialist
policy may be required.
The Services Insurance & Investment Advisory Panel
(SIIAP) can help and assist with finding companies that
provide insurance for Service personnel that includes
‘SFA/Licence to Occupy’ cover. Information and details
can be found at their website www.siiap.org
20
SUMMER 2020 the imjin
Occupants are instead
being encouraged to send
any concerns regarding the
military housing estate to the
new Welfare e-mail address
[email protected]
or access the ‘Imjin Gophers’
Facebook page.
Welfare officer, Captain Gareth
Dibble, said: “We apologies
for the inconvenience. The
Station Commander and I look
forward to seeing you all at
the next meeting in the very
near future.”
State of play
Please note that all play parks
around Imjin Barracks are
currently out of bounds during
the COVID crisis.
Patch Watch
A special
‘WhatsApp’
group called
Patch Watch
has been
launched for
personnel
and families living in the
Churchdown and Innsworth
SFA areas – to help warn of
any suspicious activity or
persons in the area.
The Regimental Sergeant
Major (RSM) from the ARRC
Support Battalion runs the
WhatsApp group.
If you wish to be added, send
a text message to the RSM on
07824 509492. You will need
to have the ‘WhatsApp’ app on
your mobile.