'the imjin' magazine Summer 2019 - Page 26

WELFARE – MEDICAL New extended visiting hours at our local hospitals From 5 July, NHS Gloucestershire Hospitals will be operating new extended visiting hours – from 9am to 9pm every day. The move, which is being timed to coincide with ‘NHS 70’ celebrations, is designed to allow families easier access to medical staff. Health services in Gloucestershire When your doctor’s surgery is closed, there are other ways of getting medical advice and treatment. There are the Advice ASAP, NHS 111 and Gloucestershire Out of Hours services. If you are unsure of the health service you need for advice and/ or treatment, the information & details of the services can be found at the Advice ASAP website and the NHS 111 Service. NHS 111 Service The NHS 111 Service is available 24 hours a day, 365 days a year. It’s the NHS non-emergency number, calls to 111 are free from landlines and mobile phones. You should call 111 if : Gloucestershire Out of Hours Service Doctors’ Surgeries are closed. The Service is contacted by calling 111. The Service operates: Mon-Fri 1830hrs-0800hrs, Sat, Sun & Bank Holidays – 24hours. • • You need medical help fast, but NB: The Out of Hours Service is only for urgent out of hours medical matters. • • You don’t know who to call for It is important to remember that Hospital Emergency departments are there for serious injuries and emergencies. it’s not a 999 life-threatening emergency medical help • • You don’t think it can wait for an Advice ASAP (App, Search, Ask, Pharmacy) appointment with your doctor, or you don’t have a doctor. Advice ASAP is available at www.asapglos.nhs.uk and also as an app. On the website, you can search and find details for local health services – ie a pharmacy, and to search by medical condition. Registering with a doctor’s surgery When you move into the area, you must register your spouse and family members with the nearest doctors’ surgery to your SFA. A list of surgeries nearest to the SFA area is noted in the SFA Area Information Booklet, included in the Welcome Pack. To register with a surgery, telephone or visit the surgery, and the reception staff will explain and assist with the registering process. Further information is available on the surgery’s website. If you are having problems with registering with a surgery, contact/visit the HWLO at Innsworth Station Welfare Office, (tel no 01452 362553), for assistance. 26 SUMMER 2019 the imjin Groups / ARRC Community