Joint Service Housing Advice Office ( JSHAO )
The JSHAO is the tri-service focal point for all civilian housing information . Have you considered that your entitlement to Service accommodation ends on your last day of service ? You might not have thought about the financial aspects of being in service accommodation as the charges are taken straight from your pay . Many Service Leavers are left vulnerable because they haven ’ t considered where they will live .
The JSHAO Provide advice and information regarding civilian housing to Service Personnel and their entitled family members . This advice can be at individual level or via our Housing Briefs . The information that we provide will allow you to make informed decisions and choices , regardless of the point at which you decide to make the transition from service to civilian accommodation .
Housing Briefs
The team deliver housing briefs across all three services , providing information on Civilian Housing Options . The brief is currently being delivered virtually , via Microsoft Teams . Details and booking information can be found at www . gov . uk / government / publications / joint-servicehousing-advice-office-jshao-civilian-housing-briefs . All SP and their families are encouraged to attend these at any time in their career .
What the JSHAO Offer
The Joint Service Housing Office can assist you with information on :
1 Loss of Entitlement ( SLA or SFA ) 2 Purchasing and Financing your own home 3 Forces Help to Buy and Government Help to Buy Schemes 4 MOD Referral Scheme 5 Private & Social Renting 6 What charity support is available to you 7 Saving Options available
Help with military housing issues during COVID-19 crisis
The organisation responsible for looking after Service Family Accommodation ( SFA ) has introduced a number of changes to how it can be contacted during the coronavirus outbreak . Amey Defence Services , better known as ‘ AMEY ’, is committed to providing a full service to military personnel throughout the crisis , despite staff in their Customer Service Centre in Liverpool now working remotely . A spokesman for AMEY said : “ Our teams are fully committed to delivering the highest level of service to our customers during this challenging time .” Until further notice , AMEY Occupancy Services have moved to a ‘ digital-only ’ service . Personnel requiring assistance with SFA applications , allocations or house moves now have the option of sending a text message to 07860 063410 . All other services including repairs and maintenance can be accessed via the details below .
NEW AMEY contact details : Website www . ameydefenceservices . co . uk Twitter @ Ameyplc Housing Repairs NHPHelpdesk @ ameydefenceservices . co . uk Housing Allocations occupancyservices @ ameydefenceservices . co . uk Customer Care customercare @ ameydefenceservices . co . uk
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