THE HORSE & STABLES • London • Lambeth North Information for Hostellers | Page 6
TERMS & CONDITIONS
TERMS & CONDITIONS
> General Info
> General Info
> FAQ
> T&C
ALL BOOKINGS / RESIDENTS OF THE HORSE & STABLES HOSTEL UNDERSTANDS AND AGREES THAT
We require payment in cash or card upon arrival.
After check-in, there is no refund under any circumstance.
Deposits paid are non-refundable
*** Notice: If your booking is over GBP 175.00, Walrus Inns Ltd may contact you via e-mail to
request a payment for the first night of your reserved stay in advance as a deposit. Failure to reply
to this e-mail or complete the requested payment within time limit may result in the cancellation
of your booking.
Cancellations
Any cancellations, both total or partial for hostel bookings, regardless of the hostel agent site
used (eg. Hostel World, Hostel Bookers, etc...), are subject to a 48 hour cancellation policy.
Cancellations must be made within 48 hours of scheduled arrival date at the hostel.
> FAQ
> T&C
Arrivals and Departures
New arrivals can check into their rooms after 2pm each day. Guests may arrive earlier and leave
their luggage at the hostel but access to rooms will not be granted until after 2pm.
Departing guests must remove all their belongings from their room, and check out, before 11am.
After this time guests may make use of the luggage storage facilities, but all possessions must be
removed from the room and the security card handed back to reception.
Check-In
We do require that some form of valid photo identification is presented upon check in.
These include: valid Passports, National Identification Cards (ID), or Driving X