The Homeowner Experience | 360 Blue | 2024 2024 | Page 12

Housekeeping caring for your home
We want every guest to be impressed by the cleanliness of each home from the moment they first open the door . To accomplish this , the 360 Blue Housekeeping Department trains every crew member to the same exacting standards . We also schedule the same Housekeeping teams to clean the same homes week after week , allowing them to become intimately familiar with every property in their charge .
our housekeeping benefits
• Consistency : Your home will be cleaned by the same Housekeeping team after each guest checkout .
• Quality : Our Quality Assurance team visits your home after each cleaning to guarantee your home is pristine .
• Accountability : We hold our Housekeeping teams to a high level of accountability and adhere to a strict “ one-time ” policy regarding any issues . If we experience the same issue a second time , we will no longer contract that cleaning crew and your home will be assigned a new team .
• Our Housekeeping teams have a Guest Satisfaction Rating of 98.4 %
12 THE HOMEOWNER EXPERIENCE | 360 BLUE