Guest Services a national and local team
Our team works hard to ensure that each guests experience is nothing short of extraordinary . A continuous communications channel provides guests access to our concierge services , allowing them to plan their stay before they arrive , and to request real-time assistance once they are here . It also offers a comprehensive list of activities , events , and restaurants in the area , along with detailed property information .
our guest services features include :
• An Executive Concierge team providing more than 20 services
• Around-the-clock emergency services
• Luxury 360 Blue branded starter amenities for kitchen and each bathroom at each guest stay
• Digital Guest Portal detailing info guest need to know when staying in your home ( door codes , wifi , community rules , etc .)
• A seamless communications channel , providing comprehensive guest knowledge base to our office operations team
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