The HOA Board Quarterly Fall 2013 Issue #7 | Page 11

used, surveys should be carefully worded so that owners understand that while the board is making an ultimate decision on the matter, the board is soliciting feedback from the owners to help make the decision. Presented properly, surveys can be a powerful tool for combatting owner apathy. Owner apathy is an unfortunate issue facing most associations. A lack of apathy can be a bad thing when owner involvement is limited to those times when owners are upset and want to complain to or even yell and scream at the board. A strong sense of community, however, will often quell the unease and create strong bonds that will make any association stronger and better. Take the time to create the sense of community that every association needs and the rewards will be fantastic. James R McCormick, Jr., is the managing partner at the Law Firm of Peters & Freedman, L.L.P., and helps associations throughout Southern California with any issue they might face. James can be reached at [phone] or [email protected] PETERS ATTORNEYS AT LAW & FREEDMAN, L.L.P. A full service lAw firm Experience you can rely on People you can trust encinitas office 760 436 3441 desert office 760 773 4463 www.hoalaw.com • [email protected] Fall 2013 | Issue #7 | The HOA Board Quarterly | 11